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Maya LT can't download

10 REPLIES 10
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Message 1 of 11
hike1
1014 Views, 10 Replies

Maya LT can't download

I've tried both ways, one of them does nothing (comm error), the Akama session whirs endlessly
10 REPLIES 10
Message 2 of 11
pendean
in reply to: hike1

If you are just looking for a product download you should be able to find it at the Autodesk Customer Service Virtual Agent:
1. Go to http://www.autodesk.com
2. Click on Contact Us at the bottom of the page
3. Click on Customer Service
4. Click on Virtual Agent “Ask”
5. Once the Virtual Agent window opens: Select the choice "Download Links".
6. Select your product, then variant, then version as applicable.
7. You should now be presented with the choice to download your software.

Message 3 of 11
hike1
in reply to: pendean

#1 There's no Download Links on the virtual page.

#2 None of the links work in Firefox

#3 in google chrome the links work but it sends me to student downloads which doesn't have Maya LT

#4 the Maya LT DL link I did find elswhere doesn't have 'browser download' only the 2 1st 2 I mention, neither works.

 

AutodeskDownloadManagerSetup, just whirs endlessly, then 'repairs akamai session' endlessly

 

Autodesk_Maya_LT_2014_wi_en-US_Setup 'communication failure'

 

Message 4 of 11
camilo.lemos
in reply to: hike1

Hi hike1,

 

I've just followed the instructions that Dean provided above and I was able to download Maya LT 2014 without a problem. 

 

Can you please try and follow Dean's instructions again? And this time, please temporarily disable your firewall and anti-virus before starting the download.



Camilo Lemos

Message 5 of 11
hike1
in reply to: camilo.lemos

I need windows 64 bit please
Message 6 of 11
hike1
in reply to: hike1

 
Message 7 of 11
dembkod
in reply to: hike1

hike1,

 

Hello. Click “64 Bit” – that is the windows 64 bit installer.  Click "Mac" for the Mac installer.

 

Thank you for taking part in our community!



David Dembkoski
Message 8 of 11
cngstudios
in reply to: dembkod

I tried both methods, I'm not even using a Firewall or Anti-virus. None of them worked. 

 

I was very excited to try Maya LT and then get the annual subscription, but I can't even download the software for the trial; therefore, now I have doubts about subscribing, as the software may be impossible to download or may not simple work.

 

Please advise. 

 

CommunicationFailureMayaLT.png

 VirtualAgentFailedMayaLT.png

Message 9 of 11
lynn_zhang
in reply to: cngstudios

Hi @cngstudios Welcome to Autodesk Community!

 

The download links for Maya LT 2015 seem to be broken on Virtual Agent. Our apologies for this! Please try below direct links instead:

 

Maya LT 2015 - Win 64 bit

Maya LT 2015 - Mac OSX

 

We will report to the team in charge of Virtual Agent and get the links fixed. 





Lynn Zhang
Community Manager


Message 10 of 11
cngstudios
in reply to: lynn_zhang

Hi @lynn.zhang,

 

Thanks, but is not working. The issue is the Communication Failure. I do not have any firewall, or anything... I was able to download those 10MB multiple times and nothing, I'm in Windows 8.1 and I have been running it as Admin with no Firewall or Antivirus and I still can't install it. 

 

I do not have any issue with any other software I had installed in my computer, including Adobe Production Suite, Unity, Office, etc. 

 

MayaLT.png

Message 11 of 11
camilo.lemos
in reply to: cngstudios

Hi @cngstudios 

 

Do you mean you were also not able to download from the direct links Lynn posted above?

 

Please, double check that absolutely no firewall, anti-virus or Windows Defender are enabled. This link may help.

 

Thank you,



Camilo Lemos

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