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Maya 2014 Installation failed after uninstall

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Message 1 of 2
andybiar
247 Views, 1 Reply

Maya 2014 Installation failed after uninstall

Hi,

 

I'm having issues with Maya on my Mac. I tried Maya 2015 Student version, but the functionality that I am looking for from a previous project was broken (linking to Unity3D to create 3D models from .mb filetype). I then tried to uninstall Maya 2015 using a number of ways including running stuff from the terminal and manually deleting files, but there is apparently no way to do this cleanly.

 

Now I'm trying to run Maya 2014 but I'm getting errors. I successfully installed Maya 2014, but when I run it it says I need to Activate. So I click Activate and I get a 110 error. Then Maya prints this out:

 

License was not obtained

Tried Maya 2014 (<my license key> 2014.0.0.F), error 20

 

License method:

environment variable

MAYA_LICENSE_METHOD='standalone'

 

Product choice:

environment variable MAYA_ALT_EN is not set.

 

Please advise me how to fix this issue.

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Message 2 of 2
brad_hurley
in reply to: andybiar

Hello andybiar,

 

Sorry to hear you are having problems with Maya.  

 

In regards to uninstalling Maya here are a couple of links to assist with this issue.

 

Uninstall Maya from a Mac OS

http://knowledge.autodesk.com/support/maya/troubleshooting/caas/CloudHelp/cloudhelp/2016/ENU/Install...

 

Maya [2014-2010] on Mac: How to "delete" Maya from your computer?

http://upandready.typepad.com/up_and_ready/2012/04/maya-2012-on-mac-how-to-delete-maya-from-your-com...

 

In regards to trying to activate and getting the error 110, could you try installing Maya 2014 sp3. 

 

Error 110 when activating Maya 2014 on Mac OS X 10.9 (Mavericks)

http://knowledge.autodesk.com/support/maya/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-110-...

 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.



BHurley
Autodesk, Inc.

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