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Maya 2014 frozen on splash page

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Anonymous
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Maya 2014 frozen on splash page

I have a student version of Maya 2014 (which I've been happily using for some time).  My wife gave me a new workstation for Christmas, and I promptly loaded Maya onto it to continue my thesis.  It was working perfectly (and much faster) before the New Year.  I tried launching Maya 2014 this morning, and the program is frozen on the initial splash page (after the Output window appears).  The info bar on the splash page reads "Maya loading", but no progress after that.

 

On my older machine, it continues within 5 seconds and loads the rest and starts running the software without any problems.

 

So far I have:

 

1. Repaired the installation of 2014 (no result)

2. Reinstalled Maya 2014 (no result)

3. Changed the calender back to 2014 (no result)

4. Used a System Restore to when it was working (no result)

 

My new machine:

 

Dell Precisions 5810

Intel Xeon E5-1620 @ 3.5GHz 

16GB Ram

Quadro K4200

Windows 7 Professional

Maya 2014 Standalone (Educational)

 

Any help is appreciated.

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dembkod
in reply to: Anonymous

tbrown19

 

Hello. If this is still a problem, I would uninstall the software and delete the residual Maya folders from these places:

 

C:\Program Files\Autodesk\

C:\ProgramData\Autodesk\

C:\Users\All Users\

C:\Users\**YOUR USERID**\AppData\Roaming\Autodesk\

C:\Users\**YOUR USERID**\AppData\Local\Autodesk\

 

Now reinstall and update your graphics card drivers and test.

 

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David Dembkoski

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