Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Maya 2014 - error 2

5 REPLIES 5
SOLVED
Reply
Message 1 of 6
joao_nunes_autodesk
1397 Views, 5 Replies

Maya 2014 - error 2

Hi.

 

Every time I try to activate my student version of Maya 2014 I get this error: The serial number you entered is not valid. Try again. (Error 2). However I'm quite sure that the serial number is right: I'm copying and pasting the number!

 

Can you please help me?

 

Thanks,

João

Tags (2)
5 REPLIES 5
Message 2 of 6

Hello Joao,

 

Please do the following:

 

1) Delete the adskflex_*_tsf.data file located here:  

 

Vista/Windows 7 
C:\ProgramData\FLEXnet\adskflex_*_tsf.data

(Note this file is hidden so you may need to enable show hidden files under folder options)

2) Then Re-open Maya and it will prompt you for a manual activation, please contact us via phone at 1-800-551-1490 to obtain a new activation code over the phone.


Byron M.
Installation and Licensing
Message 3 of 6

Also, there have been reports that copy/paste causes a failure issue on serial numbers, whereas just simply typing it in correctly works.  Just a thought.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 4 of 6

Thanks for your reply!

Since I'm using Maya on Mac Osx, and not Windows, can you please tell what
to do? And is there a way to avoid phone calls? Only because it is not so
cheap to call to US from Portugal...

Thanks!
Jo?o.
Message 5 of 6

Follow the steps below to Reset the Standalone licensing on your MAC OS:

 

http://upandready.typepad.com/up_and_ready/2013/02/reset-standalone-licensing-on-the-mac.html

 


Byron M.
Installation and Licensing
Message 6 of 6

THANK YOU!

It worked fine!

Best regards,
Jo?o Nunes

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report