Maya 2014 crash on startup

[maie.badawy90]

Hi , whenever i open maya it gives me the attached error . i've uninstalled it and then re-installed it , but later when i shut my computer and then re-open it the error is back , 

i'm using Maya 2014 student licence, Core i7 processor, windows 7, Nvidea Greforce 520 M 

i'd appreciate your help 

thanks

[TravisNave]

Do you have local admin rights?  Might also set an exception in your anti-virus.

[david.lau]

Delete your prefs and start again.

C:\Users\YOUR_USER_NAME\Documents\maya\2014-x64

Open Maya first before opening the file.

[maie.badawy90]

thank you for your reply but yes i have 

[maie.badawy90]

i deleted the prefs but it didn't help 😞 and i'm just opening maya not a file i don't know what is it trying to save

[david.lau · Accepted solution]

What video card are you running?  If you are running a Geforce card, can you try to run it is a default graphics mode?

http://upandready.typepad.com/.a/6a0147e3c68bef970b019aff0e2c0e970c-pi

[maie.badawy90]

My Nvidia is the default but i tried running it with the intel card and it is now working :))) but my intel card is just 512 mb so i guess it won't handle large scenes :S but it solved the problem thank you so much 🙂 but what should i do with my Geforce card ?

[TravisNave]

You could try installing an updated driver and see if it still crashes.  Otherwise, new video cards are really affordable these days.

[david.lau · Accepted solution]

Once you run in Intel Mode, quit, and run in Geforce Mode.  Does it still crash?  I know that a M card is on a laptop so it will be hard to upgrade hardware.

[maie.badawy90]

it didn't crash . thank you so much . i really appreciate your help