Installation & Licensing

Installation & Licensing

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Active Member
Thoanga
Posts: 7
Registered: ‎05-20-2013
Message 1 of 12 (1,970 Views)
Accepted Solution

Maya 2013 64bit error on Windows 8 64bit

1970 Views, 11 Replies
05-20-2013 08:45 AM
Hey you guys

I'm new to the forums and I really need your help. I have recently installed a trial version of Maya 2013 64bit on my new Lenovo G580 which came with Windows 8 64bit. When I try to run maya, it gives me the error 0xc000007b. I have updated my Microsoft C++ serveral times and. Uninstalled maya serveral times as well. Nothing worked. Funny thing is Maya 2012 and Softimage 2013 (both 64bit) worked when I tried them.

Any ideas on how to fix this?

I highly appreciate any suggestions given

I finally got it to work.. not sure if this will work for others but its worth a try.

 

i deleted all my d3dx files both in "windows\system32" and "windows\system" and restarted my laptop. i then installed maya 2012 and then maya 2013 (both 64bit) and bothe versions now work completely well. no changes have been made to my laptop's hardware. :smileyhappy:

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TravisNave
Posts: 10,588
Registered: ‎01-14-2005
Message 2 of 12 (1,962 Views)

Re: Maya 2013 64bit error on Windows 8 64bit

05-20-2013 10:01 AM in reply to: Thoanga

This error is almost certainly video driver related.  I suspect your onboard video isn't capable of running Maya 2013.  You need to be using a certified driver on a workstation class card.  You might check that first.

 

Otherwise, this error is typical of a bad dll file in your system32 folder.  Generally it is a DirectX or a Visual C++ problem. 

 

Active Member
Thoanga
Posts: 7
Registered: ‎05-20-2013
Message 3 of 12 (1,955 Views)

Re: Maya 2013 64bit error on Windows 8 64bit

05-20-2013 10:50 AM in reply to: Thoanga
My laptops specs are:

Processor:intel b820 @ 1.80GHz
Ram: 4GB ddr iii
Hdd: 1TB

Is my system not capable of handling maya 2013?

If it can, how can I fix the direct x or visual c++ problem
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TravisNave
Posts: 10,588
Registered: ‎01-14-2005
Message 4 of 12 (1,952 Views)

Re: Maya 2013 64bit error on Windows 8 64bit

05-20-2013 10:58 AM in reply to: Thoanga
Active Member
Thoanga
Posts: 7
Registered: ‎05-20-2013
Message 5 of 12 (1,946 Views)

Re: Maya 2013 64bit error on Windows 8 64bit

05-20-2013 11:15 AM in reply to: Thoanga
Iim not sure but I suspect it falls under the Intel HD2000 graphics family
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TravisNave
Posts: 10,588
Registered: ‎01-14-2005
Message 6 of 12 (1,943 Views)

Re: Maya 2013 64bit error on Windows 8 64bit

05-20-2013 11:36 AM in reply to: Thoanga
I suspect that is also why it is failing.
Active Member
Thoanga
Posts: 7
Registered: ‎05-20-2013
Message 7 of 12 (1,939 Views)

Re: Maya 2013 64bit error on Windows 8 64bit

05-20-2013 12:30 PM in reply to: Thoanga
Sigh it is thus a sad day for me.. Guess I'll have to stick with maya 2012.. Thanx for the quick replies mate.. I really appreciate them
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TravisNave
Posts: 10,588
Registered: ‎01-14-2005
Message 8 of 12 (1,934 Views)

Re: Maya 2013 64bit error on Windows 8 64bit

05-20-2013 12:51 PM in reply to: Thoanga
I wish more could be done. You can try updating your video driver...
Active Member
Thoanga
Posts: 7
Registered: ‎05-20-2013
Message 9 of 12 (1,930 Views)

Re: Maya 2013 64bit error on Windows 8 64bit

05-20-2013 01:38 PM in reply to: Thoanga
Will do.. I also try a few other thing and will keep you updated on my progress
Active Member
Thoanga
Posts: 7
Registered: ‎05-20-2013
Message 10 of 12 (1,915 Views)

Re: Maya 2013 64bit error on Windows 8 64bit

05-21-2013 07:09 AM in reply to: Thoanga
Update

I just installed Maya 2013 32bit and it works. I'm happy about thi (will be able to get some work done). I'm gonna try for 64bit again when I get the chance
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