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New Member
syd105539
Posts: 1
Registered: ‎06-03-2011
Message 1 of 7 (703 Views)
Accepted Solution

Maya 2012 Mac OSX 'Failed to recognise' error

703 Views, 6 Replies
06-03-2011 04:00 PM

Hello there at Autodesk!

 

I'm having a problem installing Autodesk Maya on my Macbook Pro.

It downloaded fine, but when I double click the dmg file, an error comes up in a separate window reading 'Image: Autodesk_Maya_2012 Reason: Not Recognized'. I've searched the site and google and still can not find a solution. 

 

Any help is greatly appreciated.

Shay.

I am having the same issue only on my Imac and ive downloaded it several times with the same results. "Tips, Tricks", or reccomendations?
Product Support
david.lau
Posts: 1,355
Registered: ‎06-18-2008
Message 2 of 7 (687 Views)

Re: Maya 2012 Mac OSX 'Failed to recognise' error

06-07-2011 12:13 PM in reply to: syd105539

Please try to download Maya 2012 again.



David Lau
New Member
samrecycler
Posts: 1
Registered: ‎09-03-2011
Message 3 of 7 (540 Views)

Re: Maya 2012 Mac OSX 'Failed to recognise' error

09-03-2011 07:25 AM in reply to: syd105539
I am having the same issue only on my Imac and ive downloaded it several times with the same results. "Tips, Tricks", or reccomendations?
Product Support
david.lau
Posts: 1,355
Registered: ‎06-18-2008
Message 4 of 7 (535 Views)

Re: Maya 2012 Mac OSX 'Failed to recognise' error

09-03-2011 01:54 PM in reply to: david.lau
What is the size of the .dmg file?


David Lau
New Member
temeraire519
Posts: 1
Registered: ‎05-11-2013
Message 5 of 7 (201 Views)

Re: Maya 2012 Mac OSX 'Failed to recognise' error

05-11-2013 10:49 PM in reply to: david.lau

My dmg file is 205.2 mb and I am having the same issue.

New Member
jordan.holden
Posts: 2
Registered: ‎07-19-2013
Message 6 of 7 (160 Views)

Re: Maya 2012 Mac OSX 'Failed to recognise' error

07-19-2013 10:45 PM in reply to: syd105539

Hi. Did you end up getting your .dmg/s to work? 

 

I'm having the same problem with AutoCAD for Mac (Student download). I'm using a 2012 MacBook Air 13". Size of *.dmg is 245MB and is also "not recognized". Found this thread from another forum which may have a solution... 

 

http://www.telltalegames.com/forums/showthread.php?t=27359

 

Guess I'll try it out anyway and let you know if it works.

 

jh

New Member
jordan.holden
Posts: 2
Registered: ‎07-19-2013
Message 7 of 7 (159 Views)

Re: Maya 2012 Mac OSX 'Failed to recognise' error

07-19-2013 10:51 PM in reply to: jordan.holden
Nup. Didn't work.
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