I recently got a blue screen "Bad Pool Header" (win7) error, the system appears to be fine now but ever since Max will not open. The dump data shows "Error loading upiconfig.xml". I Did a complete reinstall of Max but that did not fix the problem. I'm at a loss as to how to approach this. Attached is the crash data.
Solved! Go to Solution.
Solved! by 3dpete. See the answer in context.
SOLUTION: I needed to do a complete clean uninstall and reinstall of 3dsMax and clean out the registry files using these Autodesk instructions:
All is OK now
are you sure the blue screen error is fixed? i wouldn't ignore them
blue screens are usually caused by faulty hardware or a driver problem
I checked all hardware and no problems were detected. The first reboot after the BSoD things were messed up, my RAM was full though nothing was running. I shut doiwn, unplugged the system from the wall, rebooted, checked everything and the hardware all seems to be fine. But for some reason this "upiconfig.xml" file for max is missing? I cant seem to find any info on this file or how to restore it. There is also very little info on "Bad Pool Header" BSoD
I ran a restore point to a week prior to the problem with no luck. My reseller thinks the problem may be graphics card related? I have the most current driver in it.
Just tried switching to Legacy3D, did not work. Right after launch it errors saying "an error ocurred, the aplication will close....."
Thanks for trying, any other suggestions?
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