Installation & Licensing

Installation & Licensing

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Member
Mart123
Posts: 3
Registered: ‎04-04-2013
Message 1 of 3 (97 Views)

Max 2013 installation not working

97 Views, 2 Replies
04-11-2013 04:48 AM

Can somebody help me with this frustrating simple problem? 

I have downloaded Max 2013 files to my computer. Windows XP Professional x64. I have clicked on Setup.exe which brings up the installation screen. I have then clicked on "Install on this computer" but then the installation screen immediately disappears and nothing happens!

 

Any ideas would really help?

Product Support
david.lau
Posts: 1,354
Registered: ‎06-18-2008
Message 2 of 3 (79 Views)

Re: Max 2013 installation not working

04-11-2013 07:32 AM in reply to: Mart123

Try downloading the entire file as a 'broswer download'.  Please check out #4 here:

 

http://upandready.typepad.com/up_and_ready/2013/01/quick-start-downloads.html

 



David Lau
Member
Mart123
Posts: 3
Registered: ‎04-04-2013
Message 3 of 3 (70 Views)

Re: Max 2013 installation not working

04-11-2013 08:48 AM in reply to: david.lau

I have tried all options!

But for some strange reason the installation screen where I am prompted to "install on this computer" or "Install Tools & Utilities" which ever option I click the installation screen flickers for less than a second on the next screen option then disappears completely and nothing happens! I have tried over and over again. Very frustrating especially as my colleague is running the same computer system and his software is installed with no problems!!!

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