Installation & Licensing

Installation & Licensing

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Member
anisotropic
Posts: 5
Registered: ‎05-08-2013
Message 1 of 9 (442 Views)

MatchMover 2012 64bit license problem

442 Views, 8 Replies
05-08-2013 06:49 PM

hi, I Have AutoDesk Building Design Suite 2013 installed, including 3ds max design 2013, I have downloaded Matchmover (from subscription) 2012 (64bit) And i get a License error (please see the attached image). I don't own Maya..

 

Things I have tried. 

 

I added the enviromental variable ADSK_MATCHMOVER_LICENSE and set it equal to 3dsMaxDesign.

I also tried setting it to  3DSMAXDESIGN  I don't know if it's case senstive, Either way it just gave me a different error

I also tried just setting it to 3dsMax

(also see attached image)

 

I have tried simply unistalling and resinstalling it, along with rebooting . same error

I have tried starting the flexlm service , and set it to automatic

I have tried renaming the c:\programdata\flexNET folder

I have tried renameing the c:\programdata\autodesk\adLM folder. . same error (longshot)

I have tried everything here http://xsisupport.com/2010/10/20/matchmover-or-composite-looks-for-maya-licenses/

Matchmover only creates one log file in c:\flexlm folder, it does not create the adlm.log file

At one point I might have had Maya 2012 Trial installed, but it has Long since been unistalled.. and I think i've reformatted since. (thou flexLM i think writes to certain HDD sectors)

 

I have *not* tried Unistalling *everything*, and deleting all the autodesk Programdata files. I would rather not do this

My computer is Clean and virus free

Autodesk composite works fine.

 

 

 

 

*Expert Elite*
DarrenP
Posts: 7,312
Registered: ‎09-13-2007
Message 2 of 9 (419 Views)

Re: MatchMover 2012 64bit license problem

05-08-2013 09:01 PM in reply to: anisotropic
have you tried installing the 2013 version?
Member
anisotropic
Posts: 5
Registered: ‎05-08-2013
Message 3 of 9 (415 Views)

Re: MatchMover 2012 64bit license problem

05-08-2013 09:05 PM in reply to: DarrenP

I have not, however i don't have a link to download it, My subscription only lists the 2012 version

Community Manager
philip.s
Posts: 2,506
Registered: ‎09-27-2011
Message 4 of 9 (387 Views)

Re: MatchMover 2012 64bit license problem

05-09-2013 03:46 PM in reply to: anisotropic

Hello Nicholas,

 

What happens if you set the ADSK_MATCHMOVER_LICENSE variable = to 3dsMax? For more information on how to set environment variables in Windows, please refer to the following blog post.

 

Please accept as a solution if this fully resolves the issue, or reply with additional specifics if the problem persists.



Philip Schmelzer
Member
anisotropic
Posts: 5
Registered: ‎05-08-2013
Message 5 of 9 (379 Views)

Re: MatchMover 2012 64bit license problem

05-09-2013 06:21 PM in reply to: philip.s

Hi, I tried that already and it does the same thing as  the image i attached as licenseerror3.jpg

Product Support
david.lau
Posts: 1,354
Registered: ‎06-18-2008
Message 6 of 9 (356 Views)

Re: MatchMover 2012 64bit license problem

05-10-2013 06:12 AM in reply to: anisotropic

I have worked with a customer with this issue.  You must have 3DS Max Design 2012 installed.  You download matchmover.msi to install it.

 

http://upandready.typepad.com/up_and_ready/2011/06/licensing-matchmover-2012.html

 

I would definitely add a system environmvont variable (not user) as noted in the attachment.

 

 



David Lau
Member
anisotropic
Posts: 5
Registered: ‎05-08-2013
Message 7 of 9 (350 Views)

Re: MatchMover 2012 64bit license problem

05-10-2013 11:55 AM in reply to: david.lau

If this is the case, shouldn't I have access to matchmover 2013 in my subscription list?, i'm assuming matchmover 2013 will work with 3dsmaxdesign 2013 (currently installed)

Product Support
david.lau
Posts: 1,354
Registered: ‎06-18-2008
Message 8 of 9 (346 Views)

Re: MatchMover 2012 64bit license problem

05-10-2013 12:19 PM in reply to: anisotropic

So...are you trying to use Matchmover 2012 or 2013?



David Lau
Member
anisotropic
Posts: 5
Registered: ‎05-08-2013
Message 9 of 9 (341 Views)

Re: MatchMover 2012 64bit license problem

05-10-2013 12:46 PM in reply to: david.lau

I have been trying matchmover 2012 as that is the only version availiable to me for downloading, I have 3dsmaxdesign 2013

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