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Message 1 of 3
yanv
410 Views, 2 Replies

Lost Licence

Hi:

Our company own three License of Ecotect, I have one installed in my desktop, however, I had it re-imaged, the license seems has gone as well, I don't have any relvent information in my hands at the moment, would you be able to help me re-activite the software please?

Vicky
2 REPLIES 2
Message 2 of 3
software
in reply to: yanv

I have installed AutoCAD 2011 in my desktop two month ago. Recently I had to format my hard disk and need to installed OS. But now I lost the License. How can I get the license again.

In future If I need to format my HD again how can I get my license backup again? Previously the license path was : "C:\Documents and Settings\All Users\Application Data\Autodesk" where the Autodesk Software license was saved so I used to copy that file and take back up. But now from 2011 Autodesk Software the path is changed. So can you please give me the back up license path. I raised an inquiry in Partner Center SR# 1-9577715392. But they informed me about this site. So please inform me ASAP. Thanks

Message 3 of 3
anil_choudhary
in reply to: yanv

Once the machine is reformatted you will need to reinstall Autodesk product and re-register it again.
To reactivate the software you will need to start Autodesk product and register it online.
If you get error while registering online then
To Receive license you will need to contact Activations Team at the Autodesk Business Center.
Contact information for various regions is below :


Americas
Opening hours Monday through Friday, 8:00 AM - 8:00 PM EST
Email: authcodes@autodesk.com
Phone: toll free 800-551-1490 or 415-507-4690
Fax: 800-225-6490

Europe and Middle East
Opening hours Monday through Friday, 8:00 AM - 6:00 PM CET
Email: authcodes.neu@autodesk.com
Fax: +41 32 723 9169

Asia Pacific
Opening hours Monday through Friday, 9:00 AM - 6:00 PM Singapore TimeEmail: ap.register@activation.autodesk.com
 
Japan
Email: japan.register@activation.autodesk.com
Fax: 03-6221-1791

 

I hope that helps.

 

Cheers



Anil Choudhary
Product Support Specialist
Autodesk, Inc.

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