Installation & Licensing

Installation & Licensing

Active Member
Posts: 6
Registered: ‎02-08-2013
Message 1 of 2 (116 Views)

Lost licence info and product CD problem

116 Views, 1 Replies
02-08-2013 06:06 AM



This is Mehmet Ali, architect from Istanbul.

The company I work for said that they lost the Revit Architecture 2009 product stuff like CD and licence info etc.

I want to work with it but they couldn't solve the issue till now. I think it is a matter of language and I want to help them.


At the company I worked before, I remember that I had an online chat with a support assistant about a licence remove issue. But now I'm not even able to find it(?)


Could you please enlight me about the solution of this problem? I think I can download a trial version of Revit Architecture 2009 from Autodesk but licence is still an issue.


Thanks in advanced.

Community Manager
Posts: 2,657
Registered: ‎09-27-2011
Message 2 of 2 (100 Views)

Re: Lost license info and product CD problem

02-08-2013 03:47 PM in reply to: magzambak

Hello Mehmet and welcome to the forums!


You can request a license report from our License Assistance team by clicking on the Contact Us link (top of the page) -> Customer Service -> Activation and Registration -> navigate down to Request Licensing Assitance.


In regards to downloading the software, you can download the most of the current version (2013 at the moment) titles directly from the Autodesk Trials page, or request supported previous version media / download links here. Please note that supported previous versions include 2010 - 2013 at this time, and therefore we would not be able to provide you with the 2009 media. As such, my recommendation would be to search online / post in the Revit forum to see if anyone has a copy and or can upload it to an FTP site for you.


Please let me know if we can be of additional assistance and or accept as a solution if this fully answers your inquiry.

Philip Schmelzer
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