Installation & Licensing

Installation & Licensing

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New Member
wpiercy
Posts: 1
Registered: ‎08-28-2011
Message 11 of 36 (1,376 Views)

problems with login to student account

08-28-2011 12:02 PM in reply to: mohamed.chehab

every time i try to log into my student account on students.autodesk.com it takes me to the redirect page, and then the page just goes white, i try to go back to students.autodesk.com and its still just white. i tried in on mozilla and explorer, and on multiple computers, i made another account to see if it was just that one. nothing works. i really need the software to do my schoolwork. can anyone help me? preferably quickly

 

New Member
chasnz83
Posts: 1
Registered: ‎08-29-2011
Message 12 of 36 (1,382 Views)

Re: Login problem with the education site

08-29-2011 12:34 AM in reply to: Sherman123

I had the same problem with getting a blank screen when I tried to log in to the student section.  Somehow I managed to get it working. I created a new user account with another hotmail email address I have but at first it still didnt work. I went to my email from autodesk and clicked on the link to change my password and after changing it and logging on from that web page it seemed to work fine.  Previously I played around with the internet security and firewall settings but this didnt help. It seems to be a problem with their website. Hope this helps, I was very frustrated when i could not log on before.

New Member
mohamed.chehab
Posts: 2
Registered: ‎08-27-2011
Message 13 of 36 (1,376 Views)

Re: Login problem with the education site

08-29-2011 01:34 AM in reply to: chasnz83

chasnz83 

 

Your solution worked for me too! Thanks much!

New Member
yimcheukkin
Posts: 1
Registered: ‎09-06-2011
Message 14 of 36 (1,319 Views)

Re: Login problem with the education site

09-06-2011 02:21 AM in reply to: Sherman123

same here, wherever I click on the education site what I get is blank page.

New Member
tosley08
Posts: 1
Registered: ‎09-17-2011
Message 15 of 36 (1,269 Views)

Login problem with the education site

09-17-2011 05:01 AM in reply to: Sherman123

i am having problem logging into the site, all i get is a blank page. how can this problem be fixed?

New Member
malonejean
Posts: 2
Registered: ‎09-17-2011
Message 16 of 36 (1,264 Views)

Re: Login problem with the education site

09-17-2011 03:08 PM in reply to: tosley08

Yeah same problem today also, white screen, how can this be resolved....need for urgent project

Member
carvalho71
Posts: 3
Registered: ‎07-05-2012
Message 17 of 36 (878 Views)

Re: Login problem with the education site

08-11-2012 02:02 PM in reply to: Sherman123

i have the same problem

Community Manager
philip.s
Posts: 2,453
Registered: ‎09-27-2011
Message 18 of 36 (874 Views)

Re: Login problem with the education site

08-11-2012 02:19 PM in reply to: carvalho71

We greatly apologize for the inconvenience as the Education Community download page is currently unavailable. With that being said, you can still download and receive an educational license from the Autodesk Students Facebook page, or download the software as a trial which would act more so as a temporary workaround. 

 

Thank you very much for your patience.



Philip Schmelzer
Contributor
george.carlisle
Posts: 16
Registered: ‎02-14-2011
Message 19 of 36 (845 Views)

Re: problems with login to student account

08-12-2012 12:40 PM in reply to: wpiercy

Is autodesk going to fix this problem? I tried to login today and I have the same problem.

Community Manager
philip.s
Posts: 2,453
Registered: ‎09-27-2011
Message 20 of 36 (835 Views)

Re: problems with login to student account

08-12-2012 04:05 PM in reply to: george.carlisle

Hi george.carlisle,

 

We're definitely aware of the issue and are working on restoring access. With it being the weekend however, that most likely won't happen until the work week resumes tomorrow. Feel free to check out this blog post for status updates and let us know if you have any additional questions, issues, or concerns.



Philip Schmelzer
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