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Active Member
fëanor
Posts: 9
Registered: ‎01-14-2006
Message 1 of 6 (247 Views)
Accepted Solution

LMTOOLS Does Not See All Licenses In File

247 Views, 5 Replies
07-01-2013 01:10 PM

Only 1 user at a time is able to use NavisWorks 2014, although we have two licenses.

 

When I upload our license file at www.licenseparser.com I can see two seats.  Each has its own unique serial number (removed here for privacy):

 

 

Package Increments Matched

Seats Feature Feature Code Serial Number Issue Date Expiration

1Subscription Package: Autodesk NavisWorks Manage .167600NAVMAN_F*PastFuture
 Autodesk Navisworks Manage 201486166NAVMAN_2014_0F 
 Autodesk Navisworks Manage 201386022NAVMAN_2013_0F 
 Autodesk Navisworks Manage 201285839NAVMAN_2012_0F 
 Autodesk Navisworks Manage 201185600NAVMAN_2011_0F 
1Subscription Package: Autodesk NavisWorks Manage .167600NAVMAN_F*PastFuture
 Autodesk Navisworks Manage 201486166NAVMAN_2014_0F 
 Autodesk Navisworks Manage 201386022NAVMAN_2013_0F 
 Autodesk Navisworks Manage 201285839NAVMAN_2012_0F 
 Autodesk Navisworks Manage 201185600NAVMAN_2011_0F 

 

 

However, LMTOOLS does not appear to agree with that analysis.  Even after re-reading the license file and restarting services I still see the same thing

 

 

SERVER01: license server UP (MASTER) v11.5

Vendor daemon status (on SERVER01):

adskflex: UP v11.5

Feature usage info:

Users of 67600NAVMAN_F: (Total of 1 license issued; Total of 0 licenses in use)

Users of 86166NAVMAN_2014_0F: (Total of 1 license issued; Total of 0 licenses in use)

Users of 86022NAVMAN_2013_0F: (Total of 1 license issued; Total of 0 licenses in use)

Users of 85839NAVMAN_2012_0F: (Total of 1 license issued; Total of 0 licenses in use)

Users of 85600NAVMAN_2011_0F: (Total of 1 license issued; Total of 0 licenses in use)

 

 

Where do I go from here?  Thanks in advance for your help!

Happy to report that this is resolved.  AutoDesk provided a working license file.  Here is the LMTOOLS output now:

 

SERVER01: license server UP (MASTER) v11.5

Vendor daemon status (on SERVER01):

adskflex: UP v11.5
Feature usage info:

Users of 67600NAVMAN_F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 71400NAVMAN_2010_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 86166NAVMAN_2014_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 86022NAVMAN_2013_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 85839NAVMAN_2012_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 85600NAVMAN_2011_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

*Expert Elite*
DarrenP
Posts: 7,465
Registered: ‎09-13-2007
Message 2 of 6 (244 Views)

Re: LMTOOLS Does Not See All Licenses In File

07-01-2013 01:34 PM in reply to: fëanor

were both licenses generated the same day?

*Expert Elite*
DarrenP
Posts: 7,465
Registered: ‎09-13-2007
Message 3 of 6 (243 Views)

Re: LMTOOLS Does Not See All Licenses In File

07-01-2013 01:35 PM in reply to: DarrenP

the license parser should tell you that

Active Member
fëanor
Posts: 9
Registered: ‎01-14-2006
Message 4 of 6 (231 Views)

Re: LMTOOLS Does Not See All Licenses In File

07-01-2013 03:24 PM in reply to: DarrenP

Yep they were both generated the same day.  Through what witchcraft/wizardry did you know that?

*Expert Elite*
TravisNave
Posts: 10,446
Registered: ‎01-14-2005
Message 5 of 6 (217 Views)

Re: LMTOOLS Does Not See All Licenses In File

07-02-2013 09:21 AM in reply to: fëanor

I suspect not, since the status enquiry only shows one is available instead of 2.  You might need to get both seats regenerated and combined back into one file. 

Active Member
fëanor
Posts: 9
Registered: ‎01-14-2006
Message 6 of 6 (190 Views)

Re: LMTOOLS Does Not See All Licenses In File

07-09-2013 03:53 PM in reply to: TravisNave

Happy to report that this is resolved.  AutoDesk provided a working license file.  Here is the LMTOOLS output now:

 

SERVER01: license server UP (MASTER) v11.5

Vendor daemon status (on SERVER01):

adskflex: UP v11.5
Feature usage info:

Users of 67600NAVMAN_F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 71400NAVMAN_2010_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 86166NAVMAN_2014_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 86022NAVMAN_2013_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 85839NAVMAN_2012_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

Users of 85600NAVMAN_2011_0F: (Total of 2 licenses issued; Total of 0 licenses in use)

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