what is the secret to getting a live chat session? agent unavailable is continually displayed when I seek a live chat
Welcome to the community...
It all depends on when you're trying to accomplish this and we (the users) don't know what Autodesk's work schedule is either. What is your issue? Meaning why are you contacting Autodesk chat?
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Hello @cmpmtb711,
Sorry for the inconvenience it seems there was a chat delay issue that was preventing availability from displaying on various flatform.
Thank you for your patience.
Natasha
Community Product Support Specialist
Helpful Links:
AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements | Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software
I am having this issue as well, appears it has not been resolved.
Welcome to the community...
What chat option are you having issues with? There are many department and chat with agents...
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.