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live chat continually unavailable

4 REPLIES 4
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Message 1 of 5
cmpmtb711
693 Views, 4 Replies

live chat continually unavailable

what is the secret to getting a live chat session?  agent unavailable is continually displayed when I seek a live chat

4 REPLIES 4
Message 2 of 5
Mark.Lancaster
in reply to: cmpmtb711

@cmpmtb711

 

Welcome to the community...

 

It all depends on when you're trying to accomplish this and we (the users) don't know what Autodesk's work schedule is either.  What is your issue?  Meaning why are you contacting Autodesk chat?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 3 of 5
natasha.l
in reply to: cmpmtb711

Hello @cmpmtb711,

 

Sorry for the inconvenience it seems there was a chat delay issue that was preventing availability from displaying on various flatform. 

 

Thank you for your patience. Smiley Happy

 

Message 4 of 5
Anonymous
in reply to: natasha.l

I am having this issue as well, appears it has not been resolved. 

Message 5 of 5
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Welcome to the community...

 

What chat option are you having issues with?  There are many department and chat with agents...

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Can't find what you're looking for? Ask the community or share your knowledge.

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