Installation & Licensing

Installation & Licensing

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New Member
liliz811
Posts: 2
Registered: ‎04-05-2013
Message 1 of 8 (1,332 Views)
Accepted Solution

Licensing Maya2013 in Linux,just not valid

1332 Views, 7 Replies
04-05-2013 02:03 PM

Hi!

 

I'm student and I got the Activation Code form Autodesk. When I try to Activate my Maya 2013 in Fedora18 by the recommended way,it comes:

 

"The request code you entered is not valid.Try again(Error 3)"

 

The Serial Number and the Product Key is correct.

 

 

then:

 

I tried another way ("I have an activation code from Autodesk"),it shows only a select box to browse a Long Code XML Files(*.xml).  

 

2013-04-06 04:52:41的屏幕截图.png

 

I have absolutely no idea where the XML Files located!  But I have found "Maya2013_ZHLongCode.xml",it   comes:

 

"Registration-Activation Error (0015.111)

 There is a problem with the activation code that you entered.Click one of the following links."

 

 

I felt very strange,I have NEVER entered a code in a step.And the request code never show up!

 

then a dialog shows after I close that activation windows:

 

 

License was not obtained
Tried Maya 2013 (657E1 2013.0.0.F), error 19

License method:
environment variable MAYA_LICENSE_METHOD='standalone'

Product choice:
environment variable MAYA_LICENSE='657E1'

License file override:
environment variable MAYA_ALT_EN is not set

 

 

 

 

 

I have a question that where can I get a activation file(Long Code XML files)?

 

I am learning both 3D and Linux OS.   P.S . My English is not very good.....:smileyhappy:

 

Thanks for giving help!!  :smileyhappy:

 

 

 

Community Manager
philip.s
Posts: 2,456
Registered: ‎09-27-2011
Message 2 of 8 (1,307 Views)

Re: Licensing Maya2013 in Linux,just not valid

04-05-2013 07:34 PM in reply to: liliz811

Hello Zhang,

 

The Education Community currently does not support / provide Linux student licenses, just Windows and Mac where applicable, which would explain the error.

 

Please accept as a solution if this fully answers your inquiry, or reply with additional questions as needed.



Philip Schmelzer
New Member
liliz811
Posts: 2
Registered: ‎04-05-2013
Message 3 of 8 (1,297 Views)

Re: Licensing Maya2013 in Linux,just not valid

04-05-2013 11:39 PM in reply to: philip.s

Oh!!!!!!! That's the reason.:smileyvery-happy:

 

I hope there will be a Linux Student License soon!

 

Thanks a lot!

 

 

Member
jacob
Posts: 3
Registered: ‎04-08-2013
Message 4 of 8 (1,267 Views)

Re: Licensing Maya2013 in Linux,just not valid

04-12-2013 02:01 PM in reply to: liliz811

I have managed to install on linux with student licence previously, so I dont see whay it should be a problem, considering the serial numbers are the same when requesed for both mac and windows!

 

I get this error when trying to install maya 2013:

The request code you entered is not valid. Try again (Error 3)

 

Is there a way to fix this error?

 

Thanks in advance.

Community Manager
philip.s
Posts: 2,456
Registered: ‎09-27-2011
Message 5 of 8 (1,258 Views)

Re: Licensing Maya2013 in Linux,just not valid

04-12-2013 03:52 PM in reply to: jacob

jacob wrote:

I have managed to install on linux with student licence previously, so I dont see whay it should be a problem, considering the serial numbers are the same when requesed for both mac and windows!

 

I get this error when trying to install maya 2013:

The request code you entered is not valid. Try again (Error 3)

 

Is there a way to fix this error?

 


Unfortunately not at the moment Jacob.

 

While the serial numbers are the same for Windows and Mac versions, the associated license type would be different / is not setup for a Linux system.



Philip Schmelzer
Member
jacob
Posts: 3
Registered: ‎04-08-2013
Message 6 of 8 (1,229 Views)

Re: Licensing Maya2013 in Linux,just not valid

04-14-2013 12:25 PM in reply to: philip.s

That is very strange, because I have managed to install Maya 2012/13 Fine on linux prevoiusly with a sudent licence, But I had to reinstall my os due to a major error, and now cant activate it. Is it a recent change to the licencing?

Community Manager
philip.s
Posts: 2,456
Registered: ‎09-27-2011
Message 7 of 8 (1,219 Views)

Re: Licensing Maya2013 in Linux,just not valid

04-14-2013 04:55 PM in reply to: jacob

Not a recent change Jacob as the Education Community has not had Linux support for as long as I can remember.

 

I know that's not what you want to hear and will definitely be passing this feedback on to my Education Community colleagues.



Philip Schmelzer
New Member
jspada20
Posts: 1
Registered: ‎12-12-2013
Message 8 of 8 (613 Views)

Re: Licensing Maya2013 in Linux,just not valid

12-12-2013 02:44 PM in reply to: philip.s

Thank you again for the student licensing for students. It is amazing to see you guys supporting the next generation of artist and engineers! I was wondering if there are plans for the Linux version in the future. Being able to use Linux is a huge skill for artists entering the industry and being able to learn with these wonderful products with Linux is even better. 

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