Hi there,
My name is Zarah, I am a univesity student in 2nd year,
I am experiencing a problem with re- installing AutoCAD on my new PC, after the trial had run out. Now its giving me this message when I put my product key in that ''this has been done on the maximum amount of PC's''. I dont know if I need to buy a brand new license and how I go about that, or if there's actually a tech issue with my product key because it hasn't been up to a year of usage when I initially started using the student license given to me with the first download.
Could someone help me to what I could do because I need AutoCAD back on my PC as soon as possible.
Thank you!!
Hi @Anonymous and welcome to the Autodesk Community!
For direct licensing assistance, please contact our Activation and Registration department:
1. Visit http://knowledge.autodesk.com/contactus
2. Select “Activation & Registration” or “License Management”
3. Select appropriate subtopics from the pull-down menus
4. Select “I Still Need Help” if you need personal assistance
There you will be able to chat with a live agent or submit an email if all agents are busy. Please have your request code ready upon contacting them, if possible. If you have any other questions please let us know. Thank you!
hi zarah how are you..hope you are fine..im also have a same problem do have any solution concerning this problem if yes than tell me ASAP
Hi @shibal,
I edited and removed your email address from the post. For Security and Privacy reasons, please avoid posting any personal details and License information on public forum.
For your activation issue, please follow the steps provided by Jessica. You should be able to contact our Registration and Activation team directly.