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license was not obtained tried maya 2014 error 20

3 REPLIES 3
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Message 1 of 4
Miguelacc
7005 Views, 3 Replies

license was not obtained tried maya 2014 error 20

Hello,

 

can anyone help me with this error??

 

"license was not obtained tried maya 2014 error 20"

 

Thank you,

Miguel

3 REPLIES 3
Message 2 of 4
dembkod
in reply to: Miguelacc

Miguelacc,

 

Hello. We are missing a ton of useful information.

 

Is this new behavior?

 

Is this a MAC or Windows machine?

 

Is this a network or Standalone installation?

 

Have you uninstalled and reinstalled?

 

If this is new, and a network, do you have a network license available? Did you get a license file for the 2014 product?

 

If this is Windows:

 

We can delete the TSF.data file. It will resemble this: ADSKFLEX_NUMBERS_TSF.data. It should be located here:

Windows XP:

Documents and Settings\All Users\Application Data\FLEXnet

Vista/Windows 7:

C:\ProgramData\FLEXnet

 

If this is MAC

 

1.)           Uninstall the program

2.)           In Finder click Go > Go to Folder

3.)           Navigate to , and delete the following folders:

/Library/Autodesk

/Library/Application Support/Autodesk

4.)           Delete the ADSKFLEX files in this location:

/Library/Preferences/FlexNET Publisher/FlexNET

 

This may help.

 

Thank you for taking part in our community!



David Dembkoski
Message 3 of 4
tommy7787
in reply to: Miguelacc

Same issue. 

 

OS:

Windows Technical Preview, build 9860

 

Standalone install

 

Installed products:

Maya 2015

3DS Max 2015

 

Student license. Currently between programs at Seneca College, Toronto. Finished one Aug. 2014. Starting up again January 2015

Message 4 of 4
tommy7787
in reply to: tommy7787

I'm still waiting for a reply from Autodesk Product Support. Can someone help me please?

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