License was not obtained Tried Maya 2012, error 20

[arkiwave]

It seems that other people got this message about a license error when starting maya 2012:

License was not obtained

Tried Maya 2012 (657D1 2012.0.0.F), error 20

License method:

environment variable MAYA_LICENSE_METHOD='standalone'

Product choice:

environment variable MAYA_LICENSE='unlimited'

License file override:

environment variable MAYA_ALT_EN is not set

the solutions in many threads are referred to win os, but I run maya 2012 in a MacBookPro6,2 with Mac OSX 10.6.8

Thanks in advance for any help,

best

Sergio

[alan]

Hello Johnny, I tried deleting the environment file and re starting but it has not worked.

Should I uninstall Maya and delete the file, then resinstall Maya ? Is this what your recommending.?

[alan]

I thought everyone should know this little kernel of information, it's not Autodesk but Windows....I surmize this from the fact that now my Zbrush license is not longer working either and I now have to get a new activation number from Pixologic.

So how nice..

[jessica.t]

That is great to know, Alan! Have you found a Microsoft solution?

[alan]

The new activation number would not work with Zbrush, so I am attempting to run    chkdsk /f C:    on my computer. And see if that helps

Vista of course has that crazy  Run As Administrator  garbage running.

So I have had to find a work around for that first. 

Just like that Apple ad years ago.! With the two men in suits lurking over your shoulders....all to funny.

Well almost...to much time wasted on this.

[hollychan89]

I've received that message a dozen of times after trying to uninstall and reinstall. It turns out that the maya.env file was missing information.

On a Mac OSX, do the following if you are having the same problem:

-(With the Maya 2014 sp3 downloaded already) In the finder task bar, scroll over the Go tab, press Alt

-Click on Library, open the Preferences folder, Autodesk folder, Maya folder, 2014-x64 folder

-Right click on the maya.env file and choose to open with the text edit application

-This file should be empty, so type in:

MAYA_LICENSE=657F1
MAYA_LICENSE_METHOD=standalone

-Close it and reopen the Maya app. Now it should work!

[xiaomifeng1010]

I can't find the file,my computer oprating system is windows 7(64 bit)

[Mishkawy]

Hi, I have the same issue on Maya 2014 (Windows 8). I tried everything including your fix, and the issue is still evident. Thanks, Kareem

[jessica.t]

Hi all,

If you are still experiencing issues please reply to my post with the exact details you are experiencing, including the following:

- Which product you're using, version and year

- Your operating system

- What steps you have already taken to troubleshoot

I look forward to hearing from you unless the issue is already resolved. Thanks!

[johnnythaitran]

Dear friends, I am unable to edit this post and must make this comment: please do not email me for help because it has been many years since I've dealt with this issue. In fact, it has been years since I've used Autodesk. Everything I know, I have posted to this forum. Sorry and thanks. I bid you all good luck. 

[camilo.lemos]

Hi @johnnythaitran 

Firrst of all, thank you for posting the solution for this issue a couple of years ago.

I've gone ahead and edited your post. I removed the paragraph which invited users to contact you via email if they ran into this issue.

Thanks again and I look forward to seeing you in the Community again, posting helpful solutions:)

[johnnythaitran]

Thank you Camilo. I appreciate it. 

Johnny

[dimuthdezoysa]

https://m.youtube.com/watch?v=U5CwF6p0Lvo

Check this out

[1234567890--]

I Done Everithing Right But Nothing Worked! Please Help! I Have Windows XP 32-Bit.  (Autodesk Maya 2013) I Located maya.env In:
C:\Documents and Settings\Imeda\My Documents\maya\2013
Also Here:C:\Documents and Settings\Imeda\My Documents\maya
And Here:C:\Documents and Settings\Imeda\maya\2013

 Why Is'nt It Working?

[1234567890--]

 I Done Everithing Right But Nothing Worked! Please Help! I Have Windows XP 32-Bit.  (Autodesk Maya 2013) I Located maya.env In:
C:\Documents and Settings\Imeda\My Documents\maya\2013
Also Here:C:\Documents and Settings\Imeda\My Documents\maya
And Here:C:\Documents and Settings\Imeda\maya\2013

 Why Is'nt It Working? 

[joe.mandia]

Has anyone figured this out yet?

I am trying to run Maya 2014 on Windows 7 (running on Bootcamp on my iMac).

I have tried everything on this thread with zero success. I need this to work ASAP as I am on a job and need to be able to work.

[1234567890--]

I Done Everithing Right But Nothing Worked! Please Help! I Have Windows XP 32-Bit.  (Autodesk Maya 2013) I Located maya.env In:
C:\Documents and Settings\Imeda\My Documents\maya\2013
Also Here:C:\Documents and Settings\Imeda\My Documents\maya
And Here:C:\Documents and Settings\Imeda\maya\2013

 Why Is'nt It Working? 

[jessica.t]

Hi @1234567890-- and @joe.mandia!

Sorry to see that you're experiencing errors while trying to use your software. Please see the following troubleshooting steps:

1. Please be sure that you are completely up to date with your Maya service packs and hotfixes

2. Check out this Autodesk Solution to confirm that you have prepared your system for product installation

3. Temporarily disable your firewall, antivirus, and UAC controls

4. Log into your machine as the Administrator

5. Try this Autodesk Solution on Error 20

Please let me know how it goes and if you need further assistance. Please reply with any applicable screenshots or change in behavior. The more detail the better! Thank you!

[joe.mandia]

Hey Jessica,

I did finally manage to figure it out. I needed a Hotfix and that did the
trick! Thanks for following up!!

Best,
Joe

[jessica.t]

Awesome! Glad to hear it, @joe.mandia!

[jose.garcia]

Hi, I am trying to install Maya on a Mac computer lab at my school. I am using the multiseat standalone option.

It works fine as administrator, worked first time, but now after I created my users (p1-p7) and login to the computer as a regular user account, Maya opens up with the error:

License was not obtained

Tried maya 2015 (657G1 2015.0.0.F), error 41

License method:

environment variable 

MAYA_LICENSE_METHOD='standalone'

Product choice:

environment variable

MAYA_LICENSE='unlimited'

License file override: environment variable MAYA_ALT_EN is not set

Please help school starts this week!