License Tranfer Utility Error

[Anonymous]

I am having problems moving LT 2011 to a new computer.  When I try to open the tranfer utility it says that there is an open Autodeck product.  Everything is shut down on the computer.  I cannot figure out what is happening.

Thank you

[hashim.mundol]

Did you try to reboot the machine ?

if the problem persists, you might have a corrupt license file. you will need to check with activation team to see if you can activate again. before deleting the license file in (%programdata%\flexnet\adsk*.data)

http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=5584421&linkID=9241177