During maintanance over the holidays, our IT dept. changed the mac address of the server we use for flexlm. ( I don't know, they may have upgraded the OS - though it's still at 2003.)
As a result our lic file is no longer valid and our networked software won't start up anymore.
Autodesk help etc said I should register again to get a fresh lic file with the new address... but the old server was never "unregistered" (or whatever the procedure is) and now registeronce.autodesk.com tells me:
Reactivation Limit Reached
You have already activated your product on the maximum number of computers permitted by your license.
Is there some way to de-register the old address and get a new lic file for the new address?
Solved! Go to Solution.
Solved! by acwtzwegers. See the answer in context.
You can use the online method to activate your license here:
http://www.autodesk.com/licensesupport or www.autodesk.com/register
Or you can can call Autodesk Product Registration and Authorization:
1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595
You will need to provide your serial number and the mac address, server name
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