Installation & Licensing

Installation & Licensing

Reply
Active Member
roofingsupply
Posts: 7
Registered: ‎10-24-2011
Message 1 of 2 (156 Views)
Accepted Solution

License Server Crashed

156 Views, 1 Replies
06-18-2013 02:27 PM

Our current license server has crashed, we do not know when and if we can get it back on line. What is the best to handle this? Should I just install the License stuff on a different server? Users are currently down and unable to access the software.


roofingsupply wrote:

. What is the best to handle this? Should I just install the License stuff on a different server?


thats your only option untill you get the license server back up and running

You can use the online method to activate your license here:

http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

Or you can can call Autodesk Product Registration and Authorization:

1-800-551-1490 > Option 1 (English) > Option 2 > (Network)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the servername, MAC address

*Expert Elite*
DarrenP
Posts: 7,323
Registered: ‎09-13-2007
Message 2 of 2 (154 Views)

Re: License Server Crashed

06-18-2013 02:44 PM in reply to: roofingsupply

roofingsupply wrote:

. What is the best to handle this? Should I just install the License stuff on a different server?


thats your only option untill you get the license server back up and running

You can use the online method to activate your license here:

http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

Or you can can call Autodesk Product Registration and Authorization:

1-800-551-1490 > Option 1 (English) > Option 2 > (Network)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the servername, MAC address

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.