Installation & Licensing

Installation & Licensing

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Active Member
roofingsupply
Posts: 7
Registered: ‎10-24-2011
Message 1 of 2 (165 Views)
Accepted Solution

License Server Crashed

165 Views, 1 Replies
06-18-2013 02:27 PM

Our current license server has crashed, we do not know when and if we can get it back on line. What is the best to handle this? Should I just install the License stuff on a different server? Users are currently down and unable to access the software.


roofingsupply wrote:

. What is the best to handle this? Should I just install the License stuff on a different server?


thats your only option untill you get the license server back up and running

You can use the online method to activate your license here:

http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

Or you can can call Autodesk Product Registration and Authorization:

1-800-551-1490 > Option 1 (English) > Option 2 > (Network)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the servername, MAC address

*Expert Elite*
DarrenP
Posts: 7,686
Registered: ‎09-13-2007
Message 2 of 2 (163 Views)

Re: License Server Crashed

06-18-2013 02:44 PM in reply to: roofingsupply

roofingsupply wrote:

. What is the best to handle this? Should I just install the License stuff on a different server?


thats your only option untill you get the license server back up and running

You can use the online method to activate your license here:

http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

Or you can can call Autodesk Product Registration and Authorization:

1-800-551-1490 > Option 1 (English) > Option 2 > (Network)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the servername, MAC address

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