Installation & Licensing

Installation & Licensing

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Registered: ‎01-26-2007
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license probl. The serial number you entered is not valid. Try again. (1)

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02-26-2014 03:26 AM

Hi i have had subscription of 3ds max/ 3ds max design for many years now i have stoped the subscription and i wanted to install 3dstudio max design 2012 that i own on a new computer because the old one is broken but i have the message

The serial number you entered is not valid. Try again. (1)

Why?

Community Manager
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Registered: ‎09-28-2011
Post 2 of 2

Re: license probl. The serial number you entered is not valid. Try again. (1)

02-26-2014 04:53 AM in reply to: info

Hi there, welcome to the Autodesk Community.

 

It looks like you're trying to activate a version of your software which has been upgraded to a newer version. Could you please send me the serial number via Private Message so that I can check this for you (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

Thanks!



Camilo Lemos
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