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License page after install. will not load

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bkolfage
320 Views, 1 Reply

License page after install. will not load

whenever I install my software and do the initial startup after the completed installation the "Please activate your product" page comes up. it gives you two options, either "try" or "activate".  When I select activate, it goes to the next page which is the privacy policy, I click the box to understand and then hit continue. Then it brings up a partially loaded licensing page which I cannot do anything with. Its a dead end and it happens with all my Autodesk software.

 

I never had this issue till recently and cannot figure it out. 

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emily.xu
in reply to: bkolfage

I would suggest you try this solution:http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617



Emily Xu
Product Support

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