Installation & Licensing

Installation & Licensing

Reply
New Member
bkolfage
Posts: 2
Registered: ‎06-26-2011
Message 1 of 2 (201 Views)

License page after install. will not load

201 Views, 1 Replies
06-26-2011 02:33 PM

whenever I install my software and do the initial startup after the completed installation the "Please activate your product" page comes up. it gives you two options, either "try" or "activate".  When I select activate, it goes to the next page which is the privacy policy, I click the box to understand and then hit continue. Then it brings up a partially loaded licensing page which I cannot do anything with. Its a dead end and it happens with all my Autodesk software.

 

I never had this issue till recently and cannot figure it out. 

Product Support
emily.xu
Posts: 466
Registered: ‎03-29-2010
Message 2 of 2 (188 Views)

Re: License page after install. will not load

06-27-2011 12:16 AM in reply to: bkolfage
Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.