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Message 1 of 9
andysmith1771
1139 Views, 8 Replies

License Issues

I have just deployed a copy of the Infrastructure Design Suite Premium, install went well no problems. Went to autodesk and got the license file and updated the server with the new file. Now I can run the 2012 IDS but the other 6 copys of Civil3d 2011 version will not obtain a license file. So I went and reactivate the Civil3d and got another license file, now the Civil3d works but not the IDS. It seems to be either or. Any ideas? I am attaching the error message.

8 REPLIES 8
Message 2 of 9
DarrenP
in reply to: andysmith1771

do the license files have a package statement in them?

run it through www.licenseparser.com to be certain

DarrenP
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Message 3 of 9
andysmith1771
in reply to: DarrenP

Yes it does, I will attach them for you to look at.

Message 4 of 9
DarrenP
in reply to: andysmith1771

i think i know what the problem is

i ran into this issue with some of the other suites

what the workaround is to generate both license files on the same day and combine them

i agree you shouldn't have to do this but this is what autodesk said to do

DarrenP
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Message 5 of 9
andysmith1771
in reply to: DarrenP

In order to comine them, do I just copy 1 and paste into the other?

Message 6 of 9
DarrenP
in reply to: andysmith1771

yes just copy from the package statement all the way where it says increment ( not increment plist) and paste into  the other license file

it doesn't matter which license file gets  copy/pasted

DarrenP
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Message 7 of 9
DarrenP
in reply to: DarrenP

there should only be one of these in the license file: increment plist and the

SERVER Servername  MAC Address
USE_SERVER
VENDOR adskflex port=2080

DarrenP
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Message 8 of 9
andysmith1771
in reply to: DarrenP

Ok looks like the site is down for maint untill tomorrow, I will try again then, Thanks.

Message 9 of 9
rana1610
in reply to: andysmith1771

Hi,

I don't understand, why is it showing the following error message, " The software license check out failed; error 20" (attached image). I tried different ways, by deleting autodesk files, FLEXnet files, uninstall-install 5 times. But not way it does work. It shows repeatedly. Would you please give me any solutions to this problem?

 

Regards

Aasif Ridwan

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