Installation & Licensing

Reply
Contributor
sikiricd
Posts: 12
Registered: ‎10-24-2011
Message 1 of 10 (377 Views)

License Expired?

377 Views, 9 Replies
10-24-2011 02:33 PM

Hi, I recently downloaded Inventor Professional 2012 on my laptop.  I did everything correctly and I typed in the Service Key and the Product Number, and it downloaded successfully.  As I clicked on the icon on the desktop, it said that there was no license and that it had expired?!?  Could you please reset this for me?  I am a student and my teacher sent me the link and gave me permission to download Inventor Professional 2012.  I don't know what the problem here is, but could you guys please resolve this? Thank you for your time!

Community Manager
philip.s
Posts: 2,514
Registered: ‎09-27-2011
Message 2 of 10 (367 Views)

Re: License Expired?

10-24-2011 03:33 PM in reply to: sikiricd

Due to sensitive information (serial number) needed to further troubleshoot, we will need to take this discussion offline. You should be receiving a private message shortly.



Philip Schmelzer
Community Manager
philip.s
Posts: 2,514
Registered: ‎09-27-2011
Message 3 of 10 (340 Views)

Re: License Expired?

10-25-2011 02:54 PM in reply to: philip.s

The serial number provided has not yet been registered or activated. Consequently your software will still be running in an expired trial mode, explaining the lack of access.

 

You should see an "Activate Now" button upon loading the program. Please select this option and complete the online registration and activation process accordingly.

 

If the "Activate Now" option is unavailable, please un-install / re-install the software and try again.

 

Please let me know if this works and or provide additional error information (screen shots) if the problem persists.



Philip Schmelzer
Contributor
sikiricd
Posts: 12
Registered: ‎10-24-2011
Message 4 of 10 (315 Views)

Re: License Expired?

10-27-2011 02:06 PM in reply to: philip.s

Hi,

I've tried downloading it, but every time I do it says Autodesk Inventor may have been moved or deleted?!? Please HELP!

 

Thanks!

Community Manager
philip.s
Posts: 2,514
Registered: ‎09-27-2011
Message 5 of 10 (304 Views)

Re: License Expired?

10-27-2011 04:05 PM in reply to: sikiricd

Are you trying to download the software from the link that your teacher provided? If so I'm guessing that it has timed out and no longer active.

 

Please login to the Education Community or register if you haven't already (http://students.autodesk.com/) and download accordingly.



Philip Schmelzer
Contributor
sikiricd
Posts: 12
Registered: ‎10-24-2011
Message 6 of 10 (302 Views)

Re: License Expired?

10-27-2011 05:22 PM in reply to: sikiricd

Yes, I've registered and I went on my teacher's link and I've already tried multiple times from that link you provided.  It still didn't work after 6 downloads, and I'm running out of options. 

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 7 of 10 (295 Views)

Re: License Expired?

10-27-2011 06:19 PM in reply to: sikiricd

Hi:

 

Could you please PM me your serial number? Also, could you try and send me a screen shot of the error you are getting? If possible, please include the link you were trying to access. 

 

Thanks!

 

 



Arlin Bibat
Contributor
sikiricd
Posts: 12
Registered: ‎10-24-2011
Message 8 of 10 (269 Views)

Re: License Expired?

10-29-2011 10:23 AM in reply to: philip.s

Autodesk Error Message

Contributor
sikiricd
Posts: 12
Registered: ‎10-24-2011
Message 9 of 10 (268 Views)

Re: License Expired?

10-29-2011 10:23 AM in reply to: sikiricd

That is the error message I receive after a download.

Contributor
sikiricd
Posts: 12
Registered: ‎10-24-2011
Message 10 of 10 (257 Views)

Re: License Expired?

10-30-2011 11:33 AM in reply to: sikiricd

Here is another snapshot of what happens when I download it:

Autodesk Error Message

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.