Installation & Licensing

Installation & Licensing

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New Member
klau528
Posts: 1
Registered: ‎05-29-2013
Message 1 of 2 (400 Views)
Accepted Solution

License expired

400 Views, 1 Replies
05-29-2013 12:56 PM
Hi, I just downloaded revit 13 on march, and few days ago When I open a project and it pops a window that says that license unavailable and is in viewer mode. Do I need to reinstall revit 2013 ?

Welcome to the community Claudia!

 

Can you please try the suggestion referenced here, specifically:

 

Delete the following from your OS.

 

On Vista, Windows 7, or Windows 8:

C:\ProgramData\FLEXnet\adskflex_*.data

C:\ProgramData\FLEXnet\adskflex_*.data.backup 


On Windows XP:

C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data

C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data.backup

 

As this will require a reactivation, please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number + request code or contact our License Assistance Team if necessary.

 

Please accept as a solution if this fully resolves the issue, or reply with additional specifics if the problem persists.

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 2 of 2 (389 Views)

Re: License expired

05-29-2013 02:17 PM in reply to: klau528

Welcome to the community Claudia!

 

Can you please try the suggestion referenced here, specifically:

 

Delete the following from your OS.

 

On Vista, Windows 7, or Windows 8:

C:\ProgramData\FLEXnet\adskflex_*.data

C:\ProgramData\FLEXnet\adskflex_*.data.backup 


On Windows XP:

C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data

C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data.backup

 

As this will require a reactivation, please either send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number + request code or contact our License Assistance Team if necessary.

 

Please accept as a solution if this fully resolves the issue, or reply with additional specifics if the problem persists.



Philip Schmelzer
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