I am trying to obtain a .lic file for our pruducts in registeronce.autodesk.com. When I enter my product serial number, I get the message "Your product cannot be registered in United Kingdom. (7)"
We were contacted by Phone by AutoDesk in February 2014 introducing the "Design the Future" Program. I filled in the form but the county in the address form was fixed at "US" and I could not change it.
We are in the UK, but registered as Design the Future in the United States.
Please can AutoDesk correct our registration as a UK school?
Thanks.
This has since been fixed by Autodesk IT support (logged separately).
They have registered my ARC account to the correct country and sent me a valid .lic file.
I stil get the "Your product cannot be registered in United Kingdom" message no the ARC, but it's OK because I have a valid .lic file.