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Keep getting multiple Autodesk registration and activation emails

3 REPLIES 3
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Message 1 of 4
swardley
Observer
338 Views, 3 Replies
‎07-22-2014 03:35 AM
‎07-22-2014 03:35 AM

Keep getting multiple Autodesk registration and activation emails

Having just purchased a yearly subscription for AutoCad Lt 2015, installation went smoothly. Product activated.

Can anyone tell me why i receive an email from Autodesk congratulating me on registering the program, every time i open the program?

I notice that everytime i open the program it checks the license and updates the file where it is stored this can`t be right?

Also if i am offline the program comes up with a manual activation option stating the license has been modified!

The program will not run offline without first entering the autorisation code.

What is going on. I have installed many stand alone versions of Autoad LT and never had any problems.

Please can some one help.

 

Thanks.

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Message 2 of 4
TravisNave
Mentor
in reply to: swardley
‎07-22-2014 08:28 AM
‎07-22-2014 08:28 AM

It seems like there is something running on your machine that is invalidating the license.  Do you have some sort of Windows settings freeze program, a daily restore, or other similar time-related program?  Also could be a roaming profile or other remote server folder redirect problem.  Something is different about your setup and you need to narrow it down.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 4
swardley
Observer
in reply to: TravisNave
‎07-23-2014 12:43 AM
‎07-23-2014 12:43 AM

Hi Travis

 

Having had the initial problems I decided to start from scratch.

I have installed it on a clean installed windows 7 32bit system, no other programs installed. Only windows updates have been allowed.

But still have exactly the same issue. Very confused.

 

Ta

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Message 4 of 4
richard
Observer
in reply to: swardley
‎07-25-2014 09:57 AM
‎07-25-2014 09:57 AM

Hadn't seen this post, and posted pretty much the same message this morning! LIke you say I get a new email with activation code every time I start up Max.

 

Annoying, but the fact max works, I guess I will just have to put up with it until anyone can advise on what's going on!

 

Richard

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