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Contributor
BioSid
Posts: 15
Registered: ‎02-10-2011
Message 1 of 11 (411 Views)
Accepted Solution

IV2010 will not run after SP 1and 2 install

411 Views, 10 Replies
02-10-2011 07:48 PM

Performed the download Install several weeks ago and it worked fine for about a week.  A couple of days later I did SP1-SP2 install and it has not opened for me since. 

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Is this a known problem with the SP installs? What are the solutions?  There are many threads on here citing issues, as it seems each have their own unique solution.

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I ran the windows compatibility checker and it came back stating that IV2010 is not compatible with my system.

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The only changes made to my system since installing IV2010are windows updates pertaining to system security/Microsoft security essentials.

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What is the minimum amount of work that may need done to correct this. 

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Hot fixes, workarounds, service packs, duct tape? :smileyhappy: Thanks BIOSid

Sorry for the double post

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Build

HPE-350

w7 home premium - x64

I7 - 880 processor

5770 - radeon HD

1TB hard drive 7200rpm

12g memory

1920x1080 - res

After going through the uninstall process and cleaning each and every file trace, including the registry, I reinstalled the software and have a working IV2010 program.  I was not able to root cause the issue.  It could have been a corrupt file or a bad first download.  I just did not want to spend the time, though I was successful.  I lost just over two weeks worth of design time. 

 

Thanks for your replies. :smileyhappy:

 

BIOSid 

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 2 of 11 (391 Views)

Re: IV2010 will not run after SP 1and 2 install

02-11-2011 08:40 AM in reply to: BioSid

You'll probably have to do a reinstall of Inventor.  Typically I only recommend a service pack be installed if you are experiencing a problem that has been resolved with the service pack.  If it is not broken, do not fix it.  :smileywink:

Contributor
BioSid
Posts: 15
Registered: ‎02-10-2011
Message 3 of 11 (382 Views)

Re: IV2010 will not run after SP 1 & 2 install

02-11-2011 12:06 PM in reply to: TravisNave

It's that simple?  No uninstalling of the software or updates, which is typical but I don't want to make assumptions that those would be the steps to reinstalling. I understand the nature of that saying, if it is not broken don't fix it, but as you know, Murphy and his law would dictate that the updates are preventive measures to alleviate future problems for future users right?  That is why those SP's are put out?  When I first started researching design software I read the importance of SP updates.

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Here is the error message after running windows compatibility program.

 

:smileyhappy:

 

Can you recommend the steps I need to take to remedy this?   Thanks BIOSid

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 4 of 11 (365 Views)

Re: IV2010 will not run after SP 1 & 2 install

02-11-2011 12:40 PM in reply to: BioSid

Inventor is definitely compatible with your system.  I'd ignore that error.  Just do a repair install from disc and see if you can launch the application. 

 

http://usa.autodesk.com/adsk/servlet/pc/index?siteID=123112&id=13727144

Contributor
BioSid
Posts: 15
Registered: ‎02-10-2011
Message 5 of 11 (355 Views)

Re: IV2010 will not run after SP 1 & 2 install

02-11-2011 01:07 PM in reply to: TravisNave

Yeah, I reviewed the requirements previously and knew my system should work fine, thanks.  I thought that perhaps there was a conflict with the SP updates and the GC driver software.  I do not have a disc, as this is a student version I recently downloaded from Autodesk.  What is your recommendation since I do not have a disc? 

 

Thanks BIOSid :smileyhappy:

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 6 of 11 (344 Views)

Re: IV2010 will not run after SP 1 & 2 install

02-11-2011 01:45 PM in reply to: BioSid

See if you can do a repair from Add/Remove programs then from Control Panel.  If you still have your downloaded file, you can use that to install too. 

Contributor
BioSid
Posts: 15
Registered: ‎02-10-2011
Message 7 of 11 (340 Views)

Re: IV2010 will not run after SP 1 & 2 install

02-11-2011 01:53 PM in reply to: TravisNave

Ok, I'll take a look at that and see what happens.  Thanks ~ BIOSid

Contributor
BioSid
Posts: 15
Registered: ‎02-10-2011
Message 8 of 11 (332 Views)

Re: IV2010 will not run after SP 1 & 2 install

02-11-2011 02:49 PM in reply to: TravisNave

Repair is a nice feature, but it did not work.  I still have the downloaded installation file. 

Do I just reinstall and the program writes over itself, or do I need to perform an uninstall first?

If there are additional steps you feel that need to be taken, please advise.  Thanks BIOSid

*Expert Elite*
TravisNave
Posts: 10,439
Registered: ‎01-14-2005
Message 9 of 11 (328 Views)

Re: IV2010 will not run after SP 1 & 2 install

02-11-2011 02:56 PM in reply to: BioSid

For Inventor you'll had to do an uninstall first as it will not overwrite.  Good job keeping the original file.  Just reinstall with that and you should be all set!  :smileyhappy:

Contributor
BioSid
Posts: 15
Registered: ‎02-10-2011
Message 10 of 11 (305 Views)

Re: IV2010 will not run after SP 1 & 2 install

02-11-2011 09:54 PM in reply to: TravisNave

After going through the uninstall process and cleaning each and every file trace, including the registry, I reinstalled the software and have a working IV2010 program.  I was not able to root cause the issue.  It could have been a corrupt file or a bad first download.  I just did not want to spend the time, though I was successful.  I lost just over two weeks worth of design time. 

 

Thanks for your replies. :smileyhappy:

 

BIOSid 

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