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Issue with product upgrade download

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lwalton227
Community Visitor
196 Views, 1 Reply
‎04-11-2013 09:06 AM
‎04-11-2013 09:06 AM

Issue with product upgrade download

I've been having the same issue with the blank screen / SFDC looping issue...

I'm logged in and click "get your upgrade" but nothing happens.

 

Please Help! I've already chatted with one tech support person but it still isn't working.

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philip.s
Alumni
in reply to: lwalton227
‎04-11-2013 04:09 PM
‎04-11-2013 04:09 PM

My apologies for the inconvenience Lindsey.

 

I'm looking into the issue / will hopefully have it resolved by tomorrow. In the mean time and as a temporary workaround, you can download current release software directly from the corresponding Trials page, or current + previous version software from Matt, our Virtual Assistant.


Philip Schmelzer
Program Manager
Using the Autodesk Community | Community Feedback | Expert Elite Program
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