Installation & Licensing

Installation & Licensing

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Member
enagy
Posts: 3
Registered: ‎12-03-2013
Message 1 of 4 (87 Views)

Inventory 2009 License get Lost

87 Views, 3 Replies
12-03-2013 07:22 AM

We have two licenses of Inventor 2009, one has been running on a Windows 7 64 bit computer for over a year and we just upgraded the other computer to the same.

 

The issue is that I can activate it online through Autodesk, but after a couple of uses/days/reboots, the activation gets lost and it's back to a trial version.  I contact the live advisor on the website, but they just keep giving me a new activation code which is kind of annoying.

 

Any suggestions or someone else have/solved this problem?

 

Thanks,

Eric

Alumni
t_gaisf
Posts: 74
Registered: ‎10-03-2013
Message 2 of 4 (81 Views)

Re: Inventory 2009 License get Lost

12-03-2013 07:47 AM in reply to: enagy

Hi Eric,

 

Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, the request code and confirm the registered company name

 

or contact our licence assistance team for direct support.



Franz Gaisbauer

Member
enagy
Posts: 3
Registered: ‎12-03-2013
Message 3 of 4 (76 Views)

Re: Inventory 2009 License get Lost

12-03-2013 08:14 AM in reply to: t_gaisf
Since activating it this morning, I've had to re-activate it again through the virtual agent. I have done some research and found that there is an issue with SATA drives, so I've applied the patch and will see what will happen.
Member
enagy
Posts: 3
Registered: ‎12-03-2013
Message 4 of 4 (52 Views)

Re: Inventory 2009 License get Lost

12-04-2013 05:16 AM in reply to: enagy

That fix didn't work either.  This morning the computer again is asking for activation. 

 

Anything else that I can try here besides getting an activation everyday?

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