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Inventor Professional 2015 installation problem

8 REPLIES 8
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Message 1 of 9
ramanagh
687 Views, 8 Replies

Inventor Professional 2015 installation problem

Hello Everyone,

I downloaded the Inventor Professional 2015 student version and got the email with Serial Number and product activation code from Autodesk.  However, when I try to install the product, Inventor will not install.  It only installs the Vault but not the Inventor itself.

Any suggestions?

Thanks.

8 REPLIES 8
Message 2 of 9
TravisNave
in reply to: ramanagh

Post the installation log file.  It will help explain the failure.

 

Also, you don't need Vault.

 

 



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Message 3 of 9
ramanagh
in reply to: TravisNave

Hi Travis,

Where would I find the installation log?

Thanks.

 

Message 4 of 9
TravisNave
in reply to: ramanagh

It'll be a link in the failure summary page after install, or you can find
it in your Windows %TEMP% folder.


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Message 5 of 9
ramanagh
in reply to: TravisNave

Thank you.  I have attached the file.

 

Message 6 of 9
TravisNave
in reply to: ramanagh

That's odd, it doesn't even seem to be trying to install Inventor.  Is it crossed out before install by chance?



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Message 7 of 9
ramanagh
in reply to: TravisNave

Exactly.  In the installation flash screen, Inventor is crossed out.  I cannot select it to uncross it.  I could only install Vault. 

 

Message 8 of 9
TravisNave
in reply to: ramanagh

Hover over the red NO icon and let the tooltip explain to you why it won't
install. Should help.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 9 of 9
ramanagh
in reply to: TravisNave

That worked!  I had to uninstall the Autodesk Low Resolution Material Library from the "programs and features" in control panel. 

Now it is installing. 

Thanks so much Travis.  I really appreciate it.

 

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