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Inventor Professional 2013 Hangs at Splash Screen

8 REPLIES 8
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Message 1 of 9
rar78
1558 Views, 8 Replies

Inventor Professional 2013 Hangs at Splash Screen

I recently downloaded and installed Inventor Professional 2013 and installed it on my laptop. I start up Inventor, it gets to the splash screen and hangs, leaving my Laptop frozen. Then I have to disconnect power to restart. I have uninstalled and reinstalled, getting the same results. Any ideas here?

8 REPLIES 8
Message 2 of 9
TravisNave
in reply to: rar78

Inventor takes a long time to start up, especially on underpowered machines like laptops.  Perhaps you should give it some time to see if it finally launches.  The first launch is especially long as it has to build the local registry and user profile files. 



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Message 3 of 9
rar78
in reply to: rar78

I tried letting it open like that for over an hour. Still hung up on the splash screen. 

Message 4 of 9
TravisNave
in reply to: rar78

Check for anything similar to wscommcntr in your task manager processes and kill it.  See if that helps.


For non-license related instances where your Autodesk product starts and hangs, please review this Autodesk KB on the InfoCenter:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15228698&linkID=9240617



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 5 of 9
rar78
in reply to: rar78

Doesn't look like I have that in my processes. What is puzzling is that Inventor Fusion works, but Inventor does not. 

Message 6 of 9
TravisNave
in reply to: rar78

Have you tried launching as a different user?



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 7 of 9
rar78
in reply to: rar78

Yepp, still wouldn't launch. 

Message 8 of 9
TravisNave
in reply to: rar78

Message 9 of 9
rar78
in reply to: rar78

Just tried the diagnostic mode and it still hung up. 

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