Installation & Licensing

Installation & Licensing

Reply
Member
Gforce28269
Posts: 5
Registered: ‎01-16-2013
Message 1 of 3 (295 Views)

inventor keeps crashing!

295 Views, 2 Replies
01-18-2013 03:14 PM

I installed inventor pro 2013 edu ed as part of the product design suite  4 weeks ago.  Everything seemed to intall correctly however, three of the applications crash.  Revit and Showcase and Inventor.

 

In the case of inventor, I open the app from short cut, choose new part, create and it crashes.

 

Running XP Professional sp3

AMD Phenom II X6 1090T

3.21GHz, 3.25 GB of RAM

NVIDIA  Ge 9800 graphics card.

 

Not getting any support from the autodesk techs who receive my crash report.  All ask for "files" but not description of what files they want.  I've provided on numerous times the step by step sequence leading to the crash.  But they keep asking for "files".

 

Can I completely uninstall all the autodesk student apps with product design suite and reinstall?  I've been told that the student version only allows 1 install.

 

HELP!!!

*Expert Elite*
TravisNave
Posts: 10,280
Registered: ‎01-14-2005
Message 2 of 3 (271 Views)

Re: inventor keeps crashing!

01-21-2013 08:11 AM in reply to: Gforce28269

Try updating your video driver to the latest WHQL certified driver here:

 

http://www.nvidia.com/object/winxp-310.90-whql-driver.html

 

Then make sure that your product is up-to-date with all the latest fixes.

 

SP1.1.

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20442029&linkID=9242019

 

Update 1 for SP1.1

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=20857064&linkID=9242019

 

 

You might also consider adding the /3GB switch to Windows XP to maximize your memory usage.

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=9583842&linkID=9240617

 

Good Luck!

 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
Gforce28269
Posts: 5
Registered: ‎01-16-2013
Message 3 of 3 (252 Views)

Re: inventor keeps crashing!

01-26-2013 03:54 PM in reply to: Gforce28269

Nice try Travis and thanks for the response.  But none of this worked

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.