Installation & Licensing

Installation & Licensing

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Active Member
dutpio
Posts: 9
Registered: ‎10-16-2013
Message 11 of 20 (1,181 Views)

Re: Inventor 2013 installation problem

10-28-2013 11:50 PM in reply to: dutpio

I tried to install it like you said. I turned off Avast and firewall. I have a screen of "PLACEHOLDER" error, and installer still freezes at the same point.

Product Support
asburyj
Posts: 564
Registered: ‎08-26-2008
Message 12 of 20 (1,165 Views)

Re: Inventor 2013 installation problem

10-29-2013 09:03 AM in reply to: dutpio

It looks like it's hitting some kind of odd error when trying to install Autodesk Sync. Do you have any other Autodesk software installed at the moment that has installed another version of Autodesk Sync or Autodesk 360? If so you may want to uninstall that from the programs and features control panel and try the install again. If not, attach a copy of the setup.ini file from your installer folder and I can edit it for you to take out the calls to install autodesk sync and we'll see if your install can finish without it. 



Jeffry Asbury
Active Member
dutpio
Posts: 9
Registered: ‎10-16-2013
Message 13 of 20 (1,156 Views)

Re: Inventor 2013 installation problem

10-29-2013 05:12 PM in reply to: dutpio

I have AutoCad 2014 installed with Autodesk 360. I don't think that AutoCad is problem because I tried install Inventor before AutoCad. I attach setup.ini (in ..zip, site does not allow .ini files)

Product Support
asburyj
Posts: 564
Registered: ‎08-26-2008
Message 14 of 20 (1,148 Views)

Re: Inventor 2013 installation problem

10-30-2013 08:26 AM in reply to: dutpio

Ok here's the modified setup.ini. to remove the call to install autodesk sync. You will need to replace your existing setup.ini with this once. If you are installing from a DVD you will need to copy the contents to a folder on the hard drive first and then replace the setup.ini and run the setup.exe from the hard drive. 



Jeffry Asbury
Member
sebastian.b.scholz
Posts: 3
Registered: ‎01-02-2013
Message 15 of 20 (1,144 Views)

Re: Inventor 2013 installation problem

10-30-2013 08:31 AM in reply to: dutpio

Hello, here exactly the same problem!

 

Video: http://www.youtube.com/watch?v=hPSndOTCmew

 

-Fresh installed Windows 7 Home Premium 64 Bit SP1 (Completely updated)
-All drivers installed
-UAC disabled, Avast Antivirus disabled, all other programs closed (see attached Screenshot)
-Downloaded and extractet version of IV13 professional for students -> Installation started
-Installation stopps everytime at same time and progress without error message (simply does nothing for hours)
-Closing installation window only via taskmanager possible
-All installed programs except IV12 professional work well
-When IV13 started Windows says "ApprenticeRegSvr doesn't work anymore"

 

 

EDIT: MAYBE IT'S AVAST?

Active Member
dutpio
Posts: 9
Registered: ‎10-16-2013
Message 16 of 20 (1,130 Views)

Re: Inventor 2013 installation problem

10-30-2013 08:53 AM in reply to: dutpio

Hmmm Still stops at 7 of 16 remaining, but this time cancel button works. Before swapping setup.ini I had to close installer by command center. When I click on close button, window with information about ending installation pops op, and when I hit yes, after 2 - 3 minutes I get another error (attachment). I click ok and installer starts cancelling (attachment 2). After that there is a window (attachment 3).

Member
sebastian.b.scholz
Posts: 3
Registered: ‎01-02-2013
Message 17 of 20 (1,117 Views)

Re: Inventor 2013 installation problem

10-30-2013 09:12 AM in reply to: dutpio

I found the problem! For me, Avast Free 2014 Antivirus blocked the installation, even when deactivated! Uninstalled Avast and installation worked for me :smileyhappy:

Product Support
asburyj
Posts: 564
Registered: ‎08-26-2008
Message 18 of 20 (1,115 Views)

Re: Inventor 2013 installation problem

10-30-2013 09:14 AM in reply to: dutpio

Since we now how multiple reports of a install problem and the Antivirus is each case is AVAST can you try looking in the settings to AVAST to make sure it hasn't gone and quarentined any files from the installer? We had a similar problem with another one of our installers where users actually had to go into Avast and restore the files. Details in the below link

 

http://upandready.typepad.com/up_and_ready/2012/03/autodesk-simulation-cfd-2013-avast-internet-secur...



Jeffry Asbury
Member
sebastian.b.scholz
Posts: 3
Registered: ‎01-02-2013
Message 19 of 20 (1,110 Views)

Re: Inventor 2013 installation problem

10-30-2013 09:20 AM in reply to: asburyj

For me, Avast is uninstalled and i'll never return. Also blocked my Goole Drive, after uninstallation of Avast, Drive alsoworks now.

Active Member
dutpio
Posts: 9
Registered: ‎10-16-2013
Message 20 of 20 (1,091 Views)

Re: Inventor 2013 installation problem

10-30-2013 10:04 AM in reply to: dutpio

It worked! Unsinstall avast and everything will be ok! Thanks!

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