I purchased the software (dvd) for AutoCAD LT 2012 and am trying to activate it. I continue to get a message that says the serial number I entered is not valid. I have called customer support repeatedly (ISSolutions) and have not received a reply. This is not educational software......I need this for my job, soon! Any help would be greatly appreciated.
Sorry for the trouble this has caused you.
I'd be happy to sort this out for you, please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code.
As I was unable to find a license linked to your profile, can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number so that I can investigate accordingly.
Welcome to our forums.
I was unable to find a license linked to your profile. Could you please send me your serial number by Private Message, so that I can check? To do so, please click on my profile name (simona.golisciano) and then on "Send this user a private message". You may also contact the Registration & Activation team through this online form.
I also have purchased AutoCAD LT 2012 software licenses (2) but have not been able to activate them. I continue to get a message that says the serial number I entered is not valid. I have completed a support request but not had a reply. We have had the software for several months and haven't been able to make use of it past the 30 day trial.
Any help would be appreciated
I tried searching for your licenses by your email address but was unable find any serial number associated to you. To have your licenses verified, please contact our Activation and Registration team:
1. Visit http://knowledge.autodesk.com/contactus
2. Select “Activation & Registration” or “License Management”
3. Select appropriate subtopics from the pull-down menus.
4. Select “I Still Need Help” if you need personal assistance.
If you have any other questions or concerns please let me know. Thank you!
Is ISSolutions an authorized seller for Autodesk products? Their website (integratedsoftwaresolution) has Autodesk software for 1/4 the price so I am thinking they are not? Could this be the problem?
When purchasing Autodesk software online please be sure to refer to this list of Autodesk authorized resellers or purchase from our Autodesk Online Store. There are often non-authorized resellers online that sell unusable licenses so please be careful out there! By choosing one the two purchasing options listed, you'll be sure to get a valid Autodesk License.
If you have any other questions or concerns please respond to this post. Thank you!
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