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Installing Product design suite ultimate

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Message 1 of 3
rnewcomb
402 Views, 2 Replies

Installing Product design suite ultimate

I started a install and aborted and uninstalled it afterwards, then I am trying to install again but when I get to the install screen it has Inventor as already installed and won't let me install it, I can install others like navis works or Autocad but Inventor is x'd out as already installed. It thinks It is still intalled. help!!!

2 REPLIES 2
Message 2 of 3
asburyj
in reply to: rnewcomb

Hello,

 

If the installer is not letting you perform the re-install because it believes the software is already installed most likely there are registry keys left over from a partial install. Please use the microsoft install cleanup fixit tool at the below link

 

http://support.microsoft.com/mats/Program_Install_and_Uninstall

 

1.) Click the "Run now" Button in the Fix-it box

2.) Accept the License Agreement

3.) Choose the option "Detect Problems and let me select fixes to apply"

4.) Select "Uninstalling"

5.) When the list of installed programs populates, select the one from the list you are unable to Re-install and then click next and yes

6.) When the tool completes There may be remnants left so please delete the directory where the product was installed



Jeffry Asbury
Message 3 of 3
rnewcomb
in reply to: rnewcomb

Done! thank you

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