Installation & Licensing

Installation & Licensing

4 Posts
0 Kudos
Registered: ‎12-03-2012
Post 1 of 2

Installing DWG TrueView 2013 64-bit

6142 Views, 1 Replies
12-03-2012 03:55 PM

Please see attached image: issue_dwg-viewer.jpg


After installing the software I'm left with these maps.


And files without extension.


Any suggestions/ ideas what to do or what went wrong?

Product Support
278 Posts
31 Kudos
Registered: ‎10-07-2008
Post 2 of 2

Re: Installing DWG TrueView 2013 64-bit

12-04-2012 11:15 AM in reply to: EKlok

Thank you for using Autodesk Discussion Forums.

I just tested installer for 64-bit DWG TrueView Download (the link is below) and it worked fine.


Please try reinstalling the program as follows:.

1.Log on with your local system admin account

2.Rename C:\Autodesk\DWGTrueViewx64InstallImage folder (this is the default location of Trueview installation content) from your previous installation

3.Disable your antivirus software.

Note: if your OS is Windows 7, please also disable UAC (User Access Control Manager)

4. Download DWG TrueView 2013 installer from the link above

5.Complete DWG TrueView 2013 installation



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Are you interested in helping shape the future of the Autodesk Community? To participate in this brief usability study, please click here. Your time and input is greatly appreciated!