Installation & Licensing

Installation & Licensing

Reply
Member
EKlok
Posts: 4
Registered: ‎12-03-2012
Message 1 of 2 (5,691 Views)

Installing DWG TrueView 2013 64-bit

5691 Views, 1 Replies
12-03-2012 03:55 PM

Please see attached image: issue_dwg-viewer.jpg

 

After installing the software I'm left with these maps.

 

And files without extension.

 

Any suggestions/ ideas what to do or what went wrong?

Product Support
avto
Posts: 266
Registered: ‎10-07-2008
Message 2 of 2 (5,659 Views)

Re: Installing DWG TrueView 2013 64-bit

12-04-2012 11:15 AM in reply to: EKlok

Thank you for using Autodesk Discussion Forums.

I just tested installer for 64-bit DWG TrueView Download (the link is below) and it worked fine.

http://usa.autodesk.com/adsk/servlet/pc/item?siteID=123112&id=9078813

 

Please try reinstalling the program as follows:.

1.Log on with your local system admin account

2.Rename C:\Autodesk\DWGTrueViewx64InstallImage folder (this is the default location of Trueview installation content) from your previous installation

3.Disable your antivirus software.

Note: if your OS is Windows 7, please also disable UAC (User Access Control Manager)

http://windows.microsoft.com/en-CA/windows-vista/Turn-User-Account-Control-on-or-off

4. Download DWG TrueView 2013 installer from the link above

http://usa.autodesk.com/adsk/servlet/pc/item?siteID=123112&id=9078813

5.Complete DWG TrueView 2013 installation

 

Regards,



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.