Installation & Licensing

Installation & Licensing

Posts: 4
Registered: ‎12-03-2012
Message 1 of 2 (6,015 Views)

Installing DWG TrueView 2013 64-bit

6015 Views, 1 Replies
12-03-2012 03:55 PM

Please see attached image: issue_dwg-viewer.jpg


After installing the software I'm left with these maps.


And files without extension.


Any suggestions/ ideas what to do or what went wrong?

Product Support
Posts: 273
Registered: ‎10-07-2008
Message 2 of 2 (5,983 Views)

Re: Installing DWG TrueView 2013 64-bit

12-04-2012 11:15 AM in reply to: EKlok

Thank you for using Autodesk Discussion Forums.

I just tested installer for 64-bit DWG TrueView Download (the link is below) and it worked fine.


Please try reinstalling the program as follows:.

1.Log on with your local system admin account

2.Rename C:\Autodesk\DWGTrueViewx64InstallImage folder (this is the default location of Trueview installation content) from your previous installation

3.Disable your antivirus software.

Note: if your OS is Windows 7, please also disable UAC (User Access Control Manager)

4. Download DWG TrueView 2013 installer from the link above

5.Complete DWG TrueView 2013 installation



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
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