Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎10-11-2013
Message 1 of 3 (300 Views)

Installing AutoCAD on new computer

300 Views, 2 Replies
10-11-2013 11:37 AM

I have recently purchased new computers in our office.  I am trying to install my existing seat of AutoCAD 2012 on my new desktop.  I have the serial number that was provided to me some time back from Autodesk.  When I attempt to activate the software, I get an invalid serial number message, with no additional information.

*Expert Elite*
Posts: 7,332
Registered: ‎09-13-2007
Message 2 of 3 (297 Views)

Re: Installing AutoCAD on new computer

10-11-2013 11:40 AM in reply to: davestanley25

that serial number was probably upgraded try activate manually per this link or use this method

You can use the online method to activate your license here: or

Or you can can call Autodesk Product Registration and Authorization:

1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the request code.


Posts: 15
Registered: ‎10-04-2013
Message 3 of 3 (238 Views)

Re: Installing AutoCAD on new computer

10-18-2013 12:03 AM in reply to: davestanley25

Hi davestanley25


Welcome to our community!


Please drop me a private message (Click on my Raimi.Buang profile name and then on Send This User a Private Message) with the Serial Number, Request Code and Registration details.


For information on finding the Request Code, please refer to the following link Here.


I look forward to hearing from you.

Raimi Buang

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.