Installation & Licensing

Installation & Licensing

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New Member
keenanlynch2013
Posts: 1
Registered: ‎02-21-2013
Message 1 of 2 (270 Views)

Installing Autocad LT 2010 Upgrade

270 Views, 1 Replies
02-21-2013 06:36 AM

I am trying to install an AUtocad 2010 upgrade, but it wont accept the serial number for registration. ANy ideas on what could be wrong?

Thanks

 

Customer Service
simona.golisciano
Posts: 131
Registered: ‎03-22-2011
Message 2 of 2 (256 Views)

Re: Installing Autocad LT 2010 Upgrade

02-21-2013 07:30 AM in reply to: keenanlynch2013

Hello keenanlynch2013,

 

Welcome to our forums.

 

Are you using the serial number corresponding to the 2010 version, or a serial number corresponding to an earlier version of your license? Please note that, starting with the 2009 version, a new serial number is generated for each version. The system would therefore not allow you to activate a 2010 version with a 2009 serial number.

 

Do you know if this AutoCAD LT license has been included in a Subscription contract at some point? If the 2010 version was automatically upgraded to a more recent version (as a benefit of the Subscription program) but the Subscription is now expired, then you would indeed receive this kind of error.

 

The best way for you to know if and how you can activate your AutoCAD LT 2010 is to contact our Registration & Activation team through this online form. Please remember to provide them with your serial number.

 

Regards.



Simona Golisciano
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