Installation & Licensing

Installation & Licensing

Reply
Member
alonsomarinp
Posts: 3
Registered: ‎05-04-2011
Message 1 of 2 (7,888 Views)

Installing AutoCAD 2012 on Windows 7, 64bit

7888 Views, 1 Replies
05-04-2011 11:20 AM

Now when I try to install AutoCAD 2012 (upgrading from AutoCAD 2011) on Windows 7 64bit, I am getting the following message: "Please insert the disc: autocad 2011 disc 1",

 

Any ideas,

 

Thanks,

Employee
kevin.moore
Posts: 144
Registered: ‎11-25-2007
Message 2 of 2 (7,839 Views)

Re: Installing AutoCAD 2012 on Windows 7, 64bit

05-05-2011 03:14 PM in reply to: alonsomarinp

Hi,

 

The Windows Installer is trying to uninstall something from AutoCAD 2011 and needs the MSI file from disc 1 to run the uninstaller.  It could be a file in C:\Program Files\Common Files\Autodesk Shared  ;however, I have not run into this problem.

 

Make sure you reboot your system if you have been running AutoCAD and want to install a new version of AutoCAD.

 

I strongly recommend installing all Windows updates, rebooting the system, not running anything else, then installing AutoCAD.

 

Kevin



Kevin Moore
Test Development
AutoCAD
Autodesk, Inc.

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.