Installation & Licensing

Installation & Licensing

New Member
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Registered: ‎09-26-2013
Post 1 of 5

Installing 3ds max 2011

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09-26-2013 10:14 AM

When I run "Autodesk_3ds_Max_2011_English_Win_32-64bit.part1.exe" An error comes up saying "Some installation files are corrupt. Please download a fresh copy and retry the installation"


CRC failed in support\ADSKMaterials\ILM\
Unexpected end of archive

I reinstalled in 3 times and deleted the file from program files.

I installed it on internet explorere and chrome.

I disabled my Anti virus.



*Expert Elite*
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Registered: ‎01-14-2005
Post 2 of 5

Re: Installing 3ds max 2011

09-26-2013 10:18 AM in reply to: theepicgamer360

Welcome to the community.


Problems downloading the Autodesk software and/or CRC errors may be avoided by using another web browser, or using the alternate browser download method.

For more detailed information on this process, please see the following blog post tip here:

I would recommend that you try downloading your product using Matt, the virtual assistant by following the directions here:


Good Luck!

Product Support
780 Posts
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Registered: ‎05-26-2010
Post 3 of 5

Re: Installing 3ds max 2011

09-26-2013 10:23 AM in reply to: theepicgamer360



Hello. Yes, you are failing during the extract of the program, and are receiving an end of archive message. This is the error you will get with any program for any archive (zip) file that is incomplete. A clean download should take care of this for you.


Thank you for taking part in our community!


David Dembkoski
3 Posts
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Registered: ‎09-26-2013
Post 4 of 5

Re: Installing Ads Max 2011

09-26-2013 04:42 PM in reply to: TravisNave

Dear listeners,


I have an Ads Max 2010 and I just need to actived it.

I ask my reseler and it was sad that my product was upgraded to 2011 and give a new serial number for it.

But I do not have a 2011 version.

How can a get the updrade for this product - or  just active the 2010 version?


The serial numbers are:

Autodesk Ads Max Design 2010 = xxx-xxxxxxxx Product key = N/A

- This one was sent by the reseler:

Autodesk Ads Max Design 2011 = xxx-xxxxxxxx Product key = not given!


What I should do?





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*Expert Elite*
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Registered: ‎01-14-2005
Post 5 of 5

Re: Installing 3ds max 2011

09-26-2013 05:45 PM in reply to: theepicgamer360
Alexandre, welcome to the community! Please do not share your serial numbers on a public forum.

I would recommend that you download the 2011 via the link I provided above in an earlier post 2010 was retired under Subscription but 2011 is still valid.

Good luck!
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