installation

[mccarthysprofessionalpainting]

i really need help after 3 days straight of uninstalling and attempting to install revit architecture 2013. all because i originally installed the american version and could not install australian pack. anyway so i found the instructions on how to delete the residual files including the microsoft ones which left me unable to use any ms office so i re enstated those files and now have same problem where i cannot install revit as it is greyed out and thinks it is already installed. when i had those microsoft registry files deleted as per instructions for this problem it did proceed to install however it then came up as windows installer failed . any suggestions? running windows7

[TravisNave]

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problems on Windows XP SP2 or below consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...