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Message 1 of 4
800057601sw
375 Views, 3 Replies

Installation Problems

I have been trying to download the 2014 Inventor Pro software for the past 3 days but am unable to. Everything downloads that is with the program accept the actual application. I have tried un-installing and reinstalling several times and it does not work. I am downloading it, via the free 3 year trial for students in a university. When trying to contact my IT service at school I was told to contact you. When I try to download it I get an error message saying to restart my computer and disable my firewall, I have done so and it still does not work. I also have a Windows 8.1 operating system. 

3 REPLIES 3
Message 2 of 4
TravisNave
in reply to: 800057601sw

Can you provide an error log or screen shot? 

 

Otherwise, I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 4
800057601sw
in reply to: TravisNave

 
Message 4 of 4
TravisNave
in reply to: 800057601sw

Yeah, I'd download it from the virtual assistant link that I provided above.  Hopefully that will resolve your issue.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files

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