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Message 1 of 3
abyssmax
185 Views, 2 Replies

Installation problem

Hi. I spent a lot of time to install autocad education version.

 

I bought new desktop computer so I had not installed direct x when I installed Autocad.

 

In fact, Autocad 2015 install faied and there was a message to install direct X

so I installed direct x and retried to install autocad but it shows this message.

I can't install and I did my best (I deleted all temp files and recovered window before trying to install autocad) but it is impossible now.

Please help.

 

Untitled.png

2 REPLIES 2
Message 2 of 3
avto
in reply to: abyssmax

Looks like you are using 'Install Now' method for ACAD 2015 installation and the product installation fails to access some content on Autodesk product download servers.

 

I would suggest downloading ACAD 2015 installer from Autodesk Virtual Agent and install it as follows:

 

1.go to http://upandready.typepad.com/up_and_ready/
2.click on ASK - this opens Autodesk Virtual Agent window
3.click on Download Links
4.click on AutoCAD Products
5.then on Autodesk AutoCAD
6.select the appropriate product and click the link to download.

 

Install ACAD 2015 as follows:
1.Logon as an Administrator.
2.Empty your TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Explorer and hit Enter.
3.Disable your Antivirus software.
4.Disable UAC.
http://windows.microsoft.com/en-ca/windows7/turn-user-account-control-on-or-off
5.Install ACAD 2015.

 

Regards,

 



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Message 3 of 3
erwon25
in reply to: avto

ITS NOT WORKING. I ALSO HAVE THE SAME PROBLEM. HELP US PLEASEEEEE

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