Hello, I'm trying to install this product. I downloaded it from the support autodesk page. It is something about 14GB.
Then when I tryed to run this error appears
"The system cannot opent the device or file specfied" -> you can see it in the picture attached.
Please give me some help
OS: Windows XP 64bits
I donwloaded: AUTODESK PRODUCT DESIGNE SUIT 2013 64BITS
I assume you are on SP2?
Clear your %TEMP% folder and try installing again with anti-virus disabled. If you are adding service packs during the install, choose not to do so. And most importantly, cross your fingers.
Yes, I have SP2.
I tried cleaning c:/documents and settings/Administrator/Temp folder, but I can't disable the antivirus and still don't working.
I have trend antivirus office scan. I don't have the permission to disable.
One more thing. Now I'm trying to install another aplication, for example autocad LT, and I have the same problem.
So I think the problem is over my machine. One month ago I could run this instaler.
Thank you for your help.
The problem seems to be the antivirus. He is doing a real-time scan. I don't have the permissions to disable, but I think there maybe a shortcut for do that.
Once, one of your partner (David) connected to my PC with teamviewer. Can you do that?
1. When you run the "setup', half way through (basically before you get to check on EULA or even enter the serial numbers), you will get this error.
2. You need to disable the Anti-Virus before the install will go through.
4. We have been getting a lot of calls recently so it must be an update to Trend Micro that is causing this. i.e. Trend Micro Titanium 2013.
5. Maybe this will help: http://answers.yahoo.com/question/index?qid=201103