We currently have 2010 inventor on the computer and pay a subscription fee, which allows us to updates. We have downloaded our update for 2011 and installed it onto the computer successfully, now when we look for the license file its not there. Surely as we have a license for 2010 and pay for updates we should be covered, do we need an updated license file?
Thanks
yes you do & also update flex lm
DarrenP
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ok thanks
i dont suppose you could explain how i go about getting an updated licence file at all please? and what is this flex Im?
Thanks
flex lm is the license manager
you can go here: autodesk.com/register
or you can call 1-800-551-1490
DarrenP
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your going to need your mac address & server name to generate a license file
DarrenP
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how do i get my group id then, i have followed your instructions so far, but now asking me for a group ID and i dont know where to look for it?
sorry for being a pain!
i don't know what you mean by group id
DarrenP
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as we are a subscription customer, we must install and activate the software using our Group ID, but we arent sure where to find our group id, as when we try opening inventor we cant due to invalid license (one big circle lol)
THANKS
Generally your serial number is your group ID. You should be able to verify that for sure by logging into your Subscription account at http://subscription.autodesk.com
i have never heard serial number called group id
DarrenP
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A Group ID is a Subscription serial number that sometimes is good for more than one seat or series of products.
now i get it
DarrenP
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